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Planning check-in facilities for the future at Frankfurt Airport

Author

Listed:
  • Felkel, Rolf

    (Senior Vice President Applications and Partner Management, Fraport AG, Germany)

Abstract

The present paper gives an overview of how Fraport plans future check-in facilities for Frankfurt Airport. It shows how, in a structured approach, the project team defined state-of-the-art and future check-in process variables and analysed the role of special check-in units within these processes. The basic assumptions were verified by an airline survey at Frankfurt Airport. Finally, the paper outlines a planning procedure implementing three planning steps: a linear calculation scheme, followed by a terminal layout phase and a detailed simulation of the newly designed check-in hall. It is shown how changes in the new check-in process might increase terminal capacity and meet airline expectations.

Suggested Citation

  • Felkel, Rolf, 2008. "Planning check-in facilities for the future at Frankfurt Airport," Journal of Airport Management, Henry Stewart Publications, vol. 2(2), pages 142-152, January.
    • Handle: RePEc:aza:jam000:y:2008:v:2:i:2:p:142-152
    as

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    More about this item

    Keywords

    check-in processes; self-service facilities; common check-in; common bag drop; off-airport check-in; baggage tagging; airline survey;
    All these keywords.

    JEL classification:

    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics
    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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