IDEAS home Printed from https://ideas.repec.org/a/avo/emipdu/v23y2014i1p337-352.html
   My bibliography  Save this article

The Contribution Of Ict/Is To The Operating Efficiency Of Hotel Companies

Author

Listed:
  • Zlatko Sehanovic

    (Polytechnic of Rijeka)

  • Igor Sehanovic

    (Liburnia Riviera Hotels)

Abstract

The paper shows the results of contribution of information and communication technologies and information systems (ICT/IS) to the operating efficiency of hotel companies. Operating efficiency is seen as an important element in the overall company efficiency. The research was conducted in the largest hotel companies in the Istria County, the most developed tourist region in the Republic of Croatia (RH). The opinions of researched company managers about the contribution of ICT/IS to the operating efficiency in hotel companies have been collected by a survey questionnaire in 2008 and 2009 (before the economic crisis). The research comprised the impact of ICT/IS on 18 elements which were recognized as those contributing to the operating efficiency. After data processing, the results show that ICT/IS contribute to the company operating efficiency.

Suggested Citation

  • Zlatko Sehanovic & Igor Sehanovic, 2014. "The Contribution Of Ict/Is To The Operating Efficiency Of Hotel Companies," Economic Thought and Practice, Department of Economics and Business, University of Dubrovnik, vol. 23(1), pages 337-352, june.
    • Handle: RePEc:avo:emipdu:v:23:y:2014:i:1:p:337-352
    as

    Download full text from publisher

    File URL: https://hrcak.srce.hr/clanak/182471
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    Operating efficiency of a hotel company; information and communication technology (ICT); information systems (IS);
    All these keywords.

    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:avo:emipdu:v:23:y:2014:i:1:p:337-352. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Nebojsa Stojcic (email available below). General contact details of provider: https://edirc.repec.org/data/oedubhr.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.