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An Empirical Study on Factors Effecting the Job Satisfaction of Employees in the Hospitality Industry – A Case of Danang City, Vietnam

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  • Tran Thi Kim Phuong
  • Tran Trung Vinh

Abstract

This paper examined the factors affecting the job satisfaction of employees in the hospitality industry, by developing a conceptual model and applying it to a specific context – Danang City, Vietnam. Questionnaire data were collected from 315 employees working in the hospitality industry, Danang city. The results of empirical tests using a structural equation model support all the research hypotheses. The results indicate that job satisfaction is influenced by workplace environment; pay and promotion potential; fairness and workplace relationships. Finally, the specific theoretical and managerial implications of the results are discussed.

Suggested Citation

  • Tran Thi Kim Phuong & Tran Trung Vinh, 2017. "An Empirical Study on Factors Effecting the Job Satisfaction of Employees in the Hospitality Industry – A Case of Danang City, Vietnam," Asian Journal of Empirical Research, Asian Economic and Social Society, vol. 7(7), pages 160-175.
    • Handle: RePEc:asi:ajoerj:v:7:y:2017:i:7:p:160-175:id:3985
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