IDEAS home Printed from https://ideas.repec.org/a/arp/tjssrr/2018p634-638.html
   My bibliography  Save this article

The Influence of Customer Experience to Revisit Intenton in Pandawa Beach Attraction

Author

Listed:
  • Ni Ketut Wiwiek Agustina

    (Sekolah Tinggi Pariwisata Nusa Dua Bali, Indonesia)

Abstract

One of the attractions in Bali to allure domestic and foreign visitors to come is Pandawa Beach. Located in Kutuh Village, Kuta Selatan sub-district, Badung regency, less than 3 kms from Nusa Dua Tourism Area and Uluwatu Temple, Pandawa Beach gives a different perpective of sight from the trimmed limestone cliffs terraced on the sides of the road, the ocean’s beauty and clean white sands garnished by stone carved statues. All of these constitute a potential view and offering experiences for the visitors. Therefore, the local authority along with the caretaker of Pandawa Beach have implemented a concept of customer experience in order to achieved the increasing level of revisit intention to Pandawa Beach. The aim of this research is to find out the effect of customer experience to revisit intention in Pandawa Beach Tourist Attraction, using quantitative descriptive method. As many as 100 respondents was taken by simple random sampling test and surveyed. The results of the study are due to between customer experience and revisit intention .Customer experience significant impact on revisit intention .Of the relations between experiences visitors with their respective interest visit back marked positive. This proves that the better experience of the visitors will be interest visit back.

Suggested Citation

  • Ni Ketut Wiwiek Agustina, 2018. "The Influence of Customer Experience to Revisit Intenton in Pandawa Beach Attraction," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 634-638:2.
    • Handle: RePEc:arp:tjssrr:2018:p:634-638
    as

    Download full text from publisher

    File URL: https://www.arpgweb.com/pdf-files/spi2.47.634-638.pdf
    Download Restriction: no
    File URL: https://www.arpgweb.com/journal/7/special_issue/11-2018/2/4
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:arp:tjssrr:2018:p:634-638. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Managing Editor (email available below). General contact details of provider: http://arpgweb.com/?ic=journal&journal=7&info=aims .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.