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Assessing substance abuse treatment needs among the homeless: A telephone-based interactive voice response system

Author

Listed:
  • Alemagno, S.A.
  • Cochran, D.
  • Feucht, T.E.
  • Stephens, R.C.
  • Butts, J.M.
  • Wolfe, S.A.

Abstract

Objectives. We report on a pilot project that used a telephone-based interactive voice response system, accessed by cellular phones at diverse sites, to interview homeless persons on their need for alcohol and other drug treatment. Methods. Using this technique, we surveyed 207 homeless adults at eight shelters in Cleveland, Ohio. Results. The cellular approach was comparable to human-administered interviews in reliability and validity and yielded higher self-reported levels of drug use. Conclusions. Cellular telephones and interactive voice response interviewing systems can be useful tools in assessing for the health-service needs of difficult-to-reach populations.

Suggested Citation

  • Alemagno, S.A. & Cochran, D. & Feucht, T.E. & Stephens, R.C. & Butts, J.M. & Wolfe, S.A., 1996. "Assessing substance abuse treatment needs among the homeless: A telephone-based interactive voice response system," American Journal of Public Health, American Public Health Association, vol. 86(11), pages 1626-1628.
    • Handle: RePEc:aph:ajpbhl:1996:86:11:1626-1628_5
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    Cited by:

    1. Olmstead, Todd A. & Alessi, Sheila M. & Kline, Brendan & Pacula, Rosalie Liccardo & Petry, Nancy M., 2015. "The price elasticity of demand for heroin: Matched longitudinal and experimental evidence," Journal of Health Economics, Elsevier, vol. 41(C), pages 59-71.

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