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Comparing homeless persons' care experiences in tailored versus nontailored primary care programs

Author

Listed:
  • Kertesz, S.G.
  • Holt, C.L.
  • Steward, J.L.
  • Jones, R.N.
  • Roth, D.L.
  • Stringfellow, E.
  • Gordon, A.J.
  • Kim, T.W.
  • Austin, E.L.
  • Henry, S.R.
  • Johnson, N.K.
  • Granstaff, U.S.
  • O'Connell, J.J.
  • Golden, J.F.
  • Young, A.S.
  • Davis, L.L.
  • Pollio, D.E.

Abstract

Objectives. We compared homeless patients' experiences of care in health care organizations that differed in their degree of primary care design service tailoring. Methods. We surveyed homeless-experienced patients (either recently or currently homeless) at 3 Veterans Affairs (VA) mainstream primary care settings in Pennsylvania and Alabama, a homeless-tailored VA clinic in California, and a highly tailored non-VA Health Care for the Homeless Program in Massachusetts (January 2011-March 2012). We developed a survey, the "Primary Care Quality- Homeless Survey," to reflect the concerns and aspirations of homeless patients. Results. Mean scores at the tailored non-VA site were superior to those from the 3 mainstream VA sites (P

Suggested Citation

  • Kertesz, S.G. & Holt, C.L. & Steward, J.L. & Jones, R.N. & Roth, D.L. & Stringfellow, E. & Gordon, A.J. & Kim, T.W. & Austin, E.L. & Henry, S.R. & Johnson, N.K. & Granstaff, U.S. & O'Connell, J.J. & G, 2013. "Comparing homeless persons' care experiences in tailored versus nontailored primary care programs," American Journal of Public Health, American Public Health Association, vol. 103(S2), pages 331-339.
    • Handle: RePEc:aph:ajpbhl:10.2105/ajph.2013.301481_6
    DOI: 10.2105/AJPH.2013.301481
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    Cited by:

    1. Maeva Jego & Julien Abcaya & Diana-Elena Ștefan & Céline Calvet-Montredon & Stéphanie Gentile, 2018. "Improving Health Care Management in Primary Care for Homeless People: A Literature Review," IJERPH, MDPI, vol. 15(2), pages 1-21, February.
    2. Lan-Ping Lin & Li-Yun Wang & Tai-Wen Wang & Yun-Cheng Chen & Jin-Ding Lin, 2021. "Factors Associated with Free Hospital Outpatient Service Use among Middle-Aged and Older Urban Homeless Adults in Taipei," IJERPH, MDPI, vol. 18(10), pages 1-12, May.

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