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Why is information governance important for electronic healthcare systems? A Canadian experience

Author

Listed:
  • Linying Dong

    (Ryerson University, Toronto, Ontario)

  • Karim Keshavjee

    (Ryerson University, Toronto, Ontario)

Abstract

Information governance becomes increasingly important due to the proliferation of data in various formats at different levels of an organization. A well-defined information governance program improves data quality, enables quality care, enhances clinical research, and supports strategic decision making. However, despite the importance of information governance, there lacks a clear information governance framework to guide the development, integration, and deployment of various healthcare technologies, resulting in dissatisfactory outcomes from expensive technology investments. Using the Canadian healthcare system as the backdrop, the study, drawing on the eight principles of information governance outlined by the Association of Records Managers and Administrators (ARMA) and the Data Governance Model, proposes an information governance framework detailing how information should be governed from four dimensions: people, process, policy, and technology. The model is then applied to analyze a case study on the 18-month well-baby visit program. After analyzing the findings from the case, the paper concludes with the implications for healthcare practitioners.

Suggested Citation

  • Linying Dong & Karim Keshavjee, 2016. "Why is information governance important for electronic healthcare systems? A Canadian experience," Journal of Advances in Humanities and Social Sciences, Dr. Yi-Hsing Hsieh, vol. 2(5), pages 250-260.
  • Handle: RePEc:apb:jahsss:2016:p:250-260
    DOI: 10.20474/jahss-2.5.1
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    Cited by:

    1. Zodwa Z. F. Mthiyane & Huibrecht M. van der Poll & Makgopa F. Tshehla, 2022. "A Framework for Risk Management in Small Medium Enterprises in Developing Countries," Risks, MDPI, vol. 10(9), pages 1-18, September.

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