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Quality management-functions and principles

Author

Listed:
  • Larisa-Loredana Dragolea

Abstract

TQM is a set of systematic activities carried out by the entire organization to effectively and efficiently achieve company objectives so as to provide products and services with a level of quality that satisfies customers, at the appropriate time and price.

Suggested Citation

  • Larisa-Loredana Dragolea, 2006. "Quality management-functions and principles," Annales Universitatis Apulensis Series Oeconomica, Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia, vol. 3(8), pages 1-32.
    • Handle: RePEc:alu:journl:v:3:y:2006:i:8:p:32
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    File URL: http://oeconomica.uab.ro/upload/lucrari/820063/32.pdf
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    More about this item

    Keywords

    quality management; total quality management;

    JEL classification:

    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

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