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Leader mental model and organizational digital maturity: The dual intermediary effect of technology empowerment and organizational culture

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  • Shoupei Pan
  • Minghao Huang

Abstract

This study examines the relationship between leadership mental models (LMMs) and organizational digital maturity, investigating the dual mediating effects of technical empowerment and organizational culture. Design/Methodology/Approach: A quantitative survey of 360 enterprises across various industries was conducted. Data were analyzed using structural equation modeling and bootstrap analysis to test direct and indirect effects, with additional multi-group analysis examining differences across organizational characteristics. Results indicate that LMMs significantly affect organizational digital maturity both directly (β = 0.384, p < 0.001) and indirectly through technical empowerment (β = 0.213, p < 0.01) and organizational culture (β = 0.175, p < 0.01). Organizational size moderates these effects, with stronger relationships observed in larger organizations. Multi-group analysis reveals significant variance across sectors, particularly in technology-intensive industries. The study confirms the importance of leadership cognitive frameworks in digital transformation processes, with technical capabilities and organizational culture serving as crucial mediating mechanisms. Practical Implications: Organizations pursuing digital transformation should develop appropriate leadership mental models while simultaneously fostering technical empowerment and a supportive organizational culture. Strategies should be tailored to organizational size and industry context to maximize digital maturity outcomes.

Suggested Citation

  • Shoupei Pan & Minghao Huang, 2025. "Leader mental model and organizational digital maturity: The dual intermediary effect of technology empowerment and organizational culture," Edelweiss Applied Science and Technology, Learning Gate, vol. 9(3), pages 527-544.
    • Handle: RePEc:ajp:edwast:v:9:y:2025:i:3:p:527-544:id:5252
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