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Teleworking and Emotional Experience and Wellbeing: The Case in the Turkish Financial Services Industry During COVID-19

Author

Listed:
  • Ercan Özen

    (None)

  • Simon Grima

    (None)

  • Bahattin Hamarat

    (None)

  • Mihaela Onofrei
  • Bogdan-Narcis Firtescu
  • Paula-Andreea Terinte

Abstract

Since the worldwide increase in COVID-19 cases, teleworking in the Turkish Financial Services Industry has become increasingly popular. Wellbeing of working outside traditional workplace settings, is still in its infancy and as far as we understand, has not yet been addressed in the Turkish Financial Industry. We administered a survey using the telephone, e-mail and other social media asking employees in the financial sector in Turkey currently working under these new conditions to provide us with specific responses which take as our data. 438 valid responses were received and analysed using Structural Equation Modelling on Lisrel. We tested the relationship between teleworking, Covid-19 fear, emotional experience, and affective well-being. As a result of the study we found a significant relationship (i) between Covid-19 fear and individual differences and (ii) between individual differences and affective wellbeing. The findings will allow financial institutions managers to re-evaluate working conditions during the pandemic period, while guiding legislators to produce policies. JEL Codes - D53; I31; D91

Suggested Citation

  • Ercan Özen & Simon Grima & Bahattin Hamarat & Mihaela Onofrei & Bogdan-Narcis Firtescu & Paula-Andreea Terinte, 2021. "Teleworking and Emotional Experience and Wellbeing: The Case in the Turkish Financial Services Industry During COVID-19," Scientific Annals of Economics and Business (continues Analele Stiintifice), Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, vol. 68(3), pages 345-360, September.
    • Handle: RePEc:aic:saebjn:v:68:y:2021:i:3:p:345-360:n:215
    DOI: 10.47743/saeb-2021-0016
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    More about this item

    Keywords

    telework; wellbeing; remote working; COVID-19; public and private entities; Turkish Financial Services Industry; corporate governance; financial reporting; bank profitability;
    All these keywords.

    JEL classification:

    • D53 - Microeconomics - - General Equilibrium and Disequilibrium - - - Financial Markets
    • I31 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - General Welfare, Well-Being
    • D91 - Microeconomics - - Micro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making

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