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Trust In Banking Service Providers – The Profile Of The Excluded In The Selected Counties Of Northern Lubelskie

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  • Olichwirowicz, Zofia
  • Florkowski, Wojciech

Abstract

The purpose of the study was the examination of the degree of trust to three institutions supplying banking services, i.e., a generic bank, SKOK (a type of a credit union), and Post Bank using survey data obtained from 125 residents of six villages located in the northern Lubelskie province in August and July in 2013. Results indicate rather small differences in the degree of trust across the three institutions, although the expressed trust was slightly higher in case of banks than in case of SKOK, and the latter were trusted slightly more than Post Bank – the most recent, among the three institutions, entrant on the financial services market in Poland. Respondent trusting less any of the three institutions are older, have a lower educational attainment level and prefer holding cash. Logit analysis results indicated that owing a bank account positively influenced the trust in all institutions, although the remaining factors influencing the trust differed across the three, e.g., men trusted less the Post Bank than women.

Suggested Citation

  • Olichwirowicz, Zofia & Florkowski, Wojciech, 2015. "Trust In Banking Service Providers – The Profile Of The Excluded In The Selected Counties Of Northern Lubelskie," Roczniki (Annals), Polish Association of Agricultural Economists and Agribusiness - Stowarzyszenie Ekonomistow Rolnictwa e Agrobiznesu (SERiA), vol. 2015(1), February.
    • Handle: RePEc:ags:paaero:232993
    DOI: 10.22004/ag.econ.232993
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    Cited by:

    1. Florkowski, Wojciech & Juszczuk, Grzegorz & Golawska, Olga, 2015. "Attitudes And Perceptions Of Common European Currency Among Residents Of Northern Lubelskie Province," Roczniki (Annals), Polish Association of Agricultural Economists and Agribusiness - Stowarzyszenie Ekonomistow Rolnictwa e Agrobiznesu (SERiA), vol. 2015(6), December.

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    Keywords

    Agribusiness;

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