IDEAS home Printed from https://ideas.repec.org/a/agr/journl/v10(551)y2010i10(551)p25-36.html
   My bibliography  Save this article

Analysis of the Value Creation in Higher Institutions: A Relational Perspective

Author

Listed:
  • Raquel SÁNCHEZ-FERNÁNDEZ

    (University of Almería, Spain)

  • M. Ángeles INIESTA-BONILLO

    (University of Almería, Spain)

  • Walesska SCHLESINGER-DÍAZ

    (University of Zulia, Venezuela)

  • Pilar RIVERA-TORRES

    (University of Zaragoza, Spain)

Abstract

Despite the growing interest in value creation, a review of the relevant educational literature reveals that there is no generally accepted and empirically confirmed relational model of the student value creation process. This paper contributes in this way, analyzing several antecedents and consequences in the value creation process between graduates and their universities. We therefore study the effects of the quality of the student-professor interaction, trust, and university image on student perceived value. Moreover, we analyze the impact of perceived value on student satisfaction and loyalty. An empirical study was carried out in order to test the proposed theoretical model. The findings provide relevant academic and managerial implications for strategic decisionmaking at universities.

Suggested Citation

  • Raquel SÁNCHEZ-FERNÁNDEZ & M. Ángeles INIESTA-BONILLO & Walesska SCHLESINGER-DÍAZ & Pilar RIVERA-TORRES, 2010. "Analysis of the Value Creation in Higher Institutions: A Relational Perspective," Theoretical and Applied Economics, Asociatia Generala a Economistilor din Romania / Editura Economica, vol. 10(10(551)), pages 25-36, October.
    • Handle: RePEc:agr:journl:v:10(551):y:2010:i:10(551):p:25-36
    as

    Download full text from publisher

    File URL: http://store.ectap.ro/articole/518.pdf
    Download Restriction: no
    File URL: http://www.ectap.ro/articol.php?id=518&rid=67
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Manoj Kumar Sharma & R. C. Sharma, 2021. "Innovation Framework for Excellence in Higher Education Institutions," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 141-155, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:agr:journl:v:10(551):y:2010:i:10(551):p:25-36. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Mircea Dinu (email available below). General contact details of provider: https://edirc.repec.org/data/agerrea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.