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Relationship between Occupational Stress, Emotional Intelligence and Job Performance: An Empirical Study in Malaysia

Author

Listed:
  • Azman Ismail

    (Universiti Malaysia Sarawak, Malaysia)

  • Yeo Suh-Suh

    (Universiti Malaysia Sarawak, Malaysia)

  • Mohd Na’eim Ajis

    (Universiti Utara Malaysia)

  • Noor Faizzah Dollah

    (Universiti Utara Malaysia)

Abstract

This study was conducted to examine the effect of emotional intelligence in the relationship between occupational stress and job performance using 104 usable questionnaires gathered from academic employees who work in private institutions of higher learning in Kuching City, Malaysia. The outcomes of testing research hypothesis using a stepwise regression analysis showed that relationship between occupational stress and emotional intelligence significantly correlated with job performance. Statistically, the result confirms that the inclusion of emotional intelligence in the analysis has mediated the effect of occupational stress on job performance in the organizational sector sample. Further, implications and discussion are elaborated.

Suggested Citation

  • Azman Ismail & Yeo Suh-Suh & Mohd Na’eim Ajis & Noor Faizzah Dollah, 2009. "Relationship between Occupational Stress, Emotional Intelligence and Job Performance: An Empirical Study in Malaysia," Theoretical and Applied Economics, Asociatia Generala a Economistilor din Romania / Editura Economica, vol. 10(10(539)), pages 3-16, October.
    • Handle: RePEc:agr:journl:v:10(539):y:2009:i:10(539):p:3-16
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    Citations

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    Cited by:

    1. Abid Hussain & Dr. Muhammad Bux Burdey, 2023. "Mediating Role Of Emotional Intelligence Between The Relationship Of Occupational Stress And Clinical Performance Among Nurses," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 12(3), pages 177-184.
    2. Razana Juhaida Johari & Nordayana Sri Ridzoan & Arumega Zarefar, 2019. "The Influence of Work Overload, Time Pressure and Social Influence Pressure on Auditors¡¯ Job Performance," International Journal of Financial Research, International Journal of Financial Research, Sciedu Press, vol. 10(3), pages 88-106, May.
    3. Ahmad Azan Ridzuan & Azman Ismail & Noor Azmi Mohd Zainol & Suzana Ali Hassan @ Ali, 2018. "Correlation Analysis of Occupational Stress and Job Performance in Lebanon," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(6), pages 1195-1206, June.
    4. Shazia Kanwal & Mohammad Sohail & Hafiz Muhammad Inamullah, 2018. "Emotional Intelligence of Lecturers and its Impact on Teaching Effectiveness at Public Universities of Peshawar," Global Regional Review, Humanity Only, vol. 3(1), pages 415-427, June.
    5. Dr. Ekta Verma & Avinash Singh, 2021. "Analytical Study on Emotional Intelligence and its Impact on Stress Management among Woman Nurses in Healthcare Sector," Journal of Commerce and Trade, Society for Advanced Management Studies, vol. 16(1), pages 1-13, April.

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