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Client Satisfaction Towards Municipal Solid Waste Management Service in Jimma City, South West Ethiopia

Author

Listed:
  • Yohannis Fetene

    (Ethiopian Environment & Forest Research Institute, Jimma Research Center, Ethiopia)

Abstract

The present study was conducted on solid waste management of Jimma City municipality to find out the client satisfaction of solid waste management services and to find out the factors associated with client satisfaction of solid waste management services. The study was performed with 260 respondents of Jimma City residents. Data were collected using a structured questionnaire. Majority of the respondents 166 (63.85%) in the study areas were used municipal solid waste management service rendered by Jimma city municipality. Out of these 124(74.7%) of clients were unsatisfied with the service.

Suggested Citation

  • Yohannis Fetene, 2018. "Client Satisfaction Towards Municipal Solid Waste Management Service in Jimma City, South West Ethiopia," International Journal of Environmental Sciences & Natural Resources, Juniper Publishers Inc., vol. 13(3), pages 81-86, July.
    • Handle: RePEc:adp:ijesnr:v:13:y:2018:i:3:p:81-86
    DOI: 10.19080/IJESNR.2018.13.555865
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    Citations

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    Cited by:

    1. Aiqin Wang & Xuyang Chen & Xu Wang & Jia Wei & Liying Song, 2022. "Determinants of Satisfaction with Solid Waste Management Services: A Central–Local Comparison in China," IJERPH, MDPI, vol. 19(8), pages 1-22, April.
    2. Bo Zhou & Fang Qi & Muhammad Faraz Riaz & Tariq Ali, 2022. "An Analysis of the Factors behind Rural Residents’ Satisfaction with Residential Waste Management in Jiangxi, China," IJERPH, MDPI, vol. 19(21), pages 1-24, October.

    More about this item

    Keywords

    earth and environment journals; environment journals; open access environment journals; peer reviewed environmental journals; open access; juniper publishers; ournal of Environmental Sciences; juniper publishers journals ; juniper publishers reivew;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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