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The Role of Technological Solutions in the Workload and Job Stress of Accounting Professionals

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  • Serpil Sevimli Deniz

    (Van Yüzüncü Yıl University)

Abstract

The aim of this study is to investigate the impact of demographic factors and technological solutions on the workload and job stress of accounting professionals. A two-stage approach was adopted: quantitative data was collected in the first stage, followed by in-depth interviews in the second stage. Quantitative results indicate that young and inexperienced accountants experience high job stress, while female accountants have a higher workload. Qualitative results show that technological solutions reduce workload and stress. Legislative changes, the transfer of state workload to accountants, the complexity of tax regulations, and staff shortages increase job stress. Technological solutions facilitate work processes.

Suggested Citation

  • Serpil Sevimli Deniz, 2024. "The Role of Technological Solutions in the Workload and Job Stress of Accounting Professionals," Journal of Finance Letters (Maliye ve Finans Yazıları), Maliye ve Finans Yazıları Yayıncılık Ltd. Şti., vol. 39(122), pages 187-203, October.
  • Handle: RePEc:acc:malfin:v:39:y:2024:i:122:p:187-203
    DOI: https://doi.org/10.33203/mfy.1511088
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    Keywords

    Job stress; workload;

    JEL classification:

    • M40 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - General
    • M41 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Accounting
    • M49 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Other

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