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A Hesitant Fuzzy Linguistic TOPSIS Model to Support Supplier Segmentation

Author

Listed:
  • William Viana Borges
  • Francisco Rodrigues Lima Junior
  • Jurandir Peinado
  • Luiz Cesar Ribeiro Carpinetti

Abstract

Objective: this study proposes a hesitant fuzzy linguistic TOPSIS model for supplier segmentation based on economic, environmental, and social criteria. Proposal: the model classifies suppliers in a segmentation matrix considering their capabilities and willingness to collaborate. It was implemented using Microsoft Excel© and applied to a hydropower plant. Two employees of the company chose a set of segmentation criteria, assigned weights to these criteria, and evaluated the performance of suppliers. In the pilot application, the performance of six suppliers was analyzed and ranked according to 28 criteria. The classification results were endorsed by the decision-makers involved. Conclusion: the model provides consistent results and can assist managers in designing development programs aimed at improving the economic, environmental, and social performance of suppliers. Additionally, it can support group decisions under uncertainty and hesitation, allows the use of linguistic expressions, and does not limit the amounts of criteria or alternatives.

Suggested Citation

  • William Viana Borges & Francisco Rodrigues Lima Junior & Jurandir Peinado & Luiz Cesar Ribeiro Carpinetti, 2022. "A Hesitant Fuzzy Linguistic TOPSIS Model to Support Supplier Segmentation," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 26(6), pages 210133-2101.
    • Handle: RePEc:abg:anprac:v:26:y:2022:i:6:1517
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    File URL: https://rac.anpad.org.br/index.php/rac/article/view/1517/1757
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    Cited by:

    1. Helena Gaspars-Wieloch, 2023. "Scenario planning as a new application area for TOPSIS," Operations Research and Decisions, Wroclaw University of Science and Technology, Faculty of Management, vol. 33(2), pages 23-34.
    2. Francisco Rodrigues Lima-Junior & Mery Ellen Brandt de Oliveira & Carlos Henrique Lopes Resende, 2023. "An Overview of Applications of Hesitant Fuzzy Linguistic Term Sets in Supply Chain Management: The State of the Art and Future Directions," Mathematics, MDPI, vol. 11(13), pages 1-40, June.

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