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Manufacturing Excellence Approach to Business Performance Model

Author

Listed:
  • Jesus Alvarez

    (Universidad Autonoma de Nuevo Leon)

  • Carlos Perry

    (Universidad Autonoma de Nuevo Leon)

Abstract

Six Sigma, lean manufacturing, total quality management, quality control, and quality function deployment are the fundamental set of tools to enhance productivity in organizations. There is some research that outlines the benefit of each tool into a particular context of firm´s productivity, but not into a broader context of firm´s competitiveness that is achieved thru business performance. The aim of this theoretical research paper is to contribute to this mean and propose a manufacturing excellence approach that links productivity tools into a broader context of business performance.

Suggested Citation

  • Jesus Alvarez & Carlos Perry, 2015. "Manufacturing Excellence Approach to Business Performance Model," European Journal of Business and Economics, Central Bohemia University, vol. 10(1), pages 5561:10-556, June.
    • Handle: RePEc:aad:ejbejj:v:10:y:2015:i:1:p:556
    DOI: 10.12955/ejbe.v10i1.556
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    More about this item

    Keywords

    Business performanceManufacturing excellence; Total quality management; Voice of the customer; Lean Sigma.;
    All these keywords.

    JEL classification:

    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production

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