IDEAS home Printed from https://ideas.repec.org/p/ebg/essewp/dr-08014.html
   My bibliography  Save this paper

Beyond Orality and Literacy: Letters and Organizational Communication

Author

Listed:

Abstract

We draw on communication theories to study organizational communication from a literacy perspective. We suggest that the current debate over the capability of new media to foster the sharing and development of ideas and allow the expression of emotions, which presupposes face-to-face communication as the ideal form of communication, disappears once we switch the focus from the medium to the modality – written versus oral communication. An analysis of personal and organizational letters illustrates the role played by written communication throughout human history, in exchanging ideas and supporting emotional

Suggested Citation

  • Fayard, Anne-Laure & Metiu, Anca, 2008. "Beyond Orality and Literacy: Letters and Organizational Communication," ESSEC Working Papers DR 08014, ESSEC Research Center, ESSEC Business School.
  • Handle: RePEc:ebg:essewp:dr-08014
    as

    Download full text from publisher

    File URL: http://www.essec.fr/faculty/showDeclFileRes.do?declId=7858&key=__workpaper__
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Joseph B. Walther, 1995. "Relational Aspects of Computer-Mediated Communication: Experimental Observations over Time," Organization Science, INFORMS, vol. 6(2), pages 186-203, April.
    2. Lee Sproull & Sara Kiesler, 1986. "Reducing Social Context Cues: Electronic Mail in Organizational Communication," Management Science, INFORMS, vol. 32(11), pages 1492-1512, November.
    3. Bruce Kogut & Anca Metiu, 2001. "Open-Source Software Development and Distributed Innovation," Oxford Review of Economic Policy, Oxford University Press and Oxford Review of Economic Policy Limited, vol. 17(2), pages 248-264, Summer.
    4. Sirkka L. Jarvenpaa & Dorothy E. Leidner, 1999. "Communication and Trust in Global Virtual Teams," Organization Science, INFORMS, vol. 10(6), pages 791-815, December.
    5. Anca Metiu, 2006. "Owning the Code: Status Closure in Distributed Groups," Organization Science, INFORMS, vol. 17(4), pages 418-435, August.
    6. Batia M. Wiesenfeld & Sumita Raghuram & Raghu Garud, 1999. "Communication Patterns as Determinants of Organizational Identification in a Virtual Organization," Organization Science, INFORMS, vol. 10(6), pages 777-790, December.
    7. Wilson, Jeanne M. & Straus, Susan G. & McEvily, Bill, 2006. "All in due time: The development of trust in computer-mediated and face-to-face teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(1), pages 16-33, January.
    8. M. Lynne Markus, 1994. "Electronic Mail as the Medium of Managerial Choice," Organization Science, INFORMS, vol. 5(4), pages 502-527, November.
    9. Robert Kraut & Charles Steinfield & Alice P. Chan & Brian Butler & Anne Hoag, 1999. "Coordination and Virtualization: The Role of Electronic Networks and Personal Relationships," Organization Science, INFORMS, vol. 10(6), pages 722-740, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Metiu, Anca & Fayard, Anne-Laure, 2008. "Letters and Scientific Communities," ESSEC Working Papers DR 08016, ESSEC Research Center, ESSEC Business School.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Anne-Laure Fayard & Anca Metiu, 2014. "The Role of Writing in Distributed Collaboration," Organization Science, INFORMS, vol. 25(5), pages 1391-1413, October.
    2. Sumita Raghuram & Philipp Tuertscher & Raghu Garud, 2010. "Research Note ---Mapping the Field of Virtual Work: A Cocitation Analysis," Information Systems Research, INFORMS, vol. 21(4), pages 983-999, December.
    3. Kent Marett & Joey F. George, 2013. "Barriers to Deceiving Other Group Members in Virtual Settings," Group Decision and Negotiation, Springer, vol. 22(1), pages 89-115, January.
    4. Sidhu, Jatinder S. & Volberda, Henk W., 2011. "Coordination of globally distributed teams: A co-evolution perspective on offshoring," International Business Review, Elsevier, vol. 20(3), pages 278-290, June.
    5. Cristina B. Gibson & Jennifer L. Gibbs & Taryn L. Stanko & Paul Tesluk & Susan G. Cohen, 2011. "Including the “I” in Virtuality and Modern Job Design: Extending the Job Characteristics Model to Include the Moderating Effect of Individual Experiences of Electronic Dependence and Copresence," Organization Science, INFORMS, vol. 22(6), pages 1481-1499, December.
    6. Ann Majchrzak & Arvind Malhotra & Richard John, 2005. "Perceived Individual Collaboration Know-How Development Through Information Technology–Enabled Contextualization: Evidence from Distributed Teams," Information Systems Research, INFORMS, vol. 16(1), pages 9-27, March.
    7. Bosch-Sijtsema, Petra M. & Rispens, Sonja, 2003. "Facilitating knowledge transfer in virtual teams through a social network approach," Research Report 03B31, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    8. Meissner, Jens O., 2005. "Relationship Quality in the Context of Computer-Mediated Communication - A social constructionist approach," Working papers 2005/15, Faculty of Business and Economics - University of Basel.
    9. Viju Raghupathi & Raquel Benbunan-Fich, 2020. "A Social Capital Perspective on Computer-Mediated Group Communication and Performance: An Empirical Study," Group Decision and Negotiation, Springer, vol. 29(4), pages 747-801, August.
    10. Nilsson, Magnus & Mattes, Jannika, 2013. "The spatiality of trust – Antecedents of trust and the role of face-to-face contacts," Papers in Innovation Studies 2013/16, Lund University, CIRCLE - Centre for Innovation Research.
    11. Prithviraj Chattopadhyay & Elizabeth George & Arthur D. Shulman, 2008. "The Asymmetrical Influence of Sex Dissimilarity in Distributive vs. Colocated Work Groups," Organization Science, INFORMS, vol. 19(4), pages 581-593, August.
    12. Nilsson, Magnus & Mattes, Jannika, 2015. "The spatiality of trust: Factors influencing the creation of trust and the role of face-to-face contacts," European Management Journal, Elsevier, vol. 33(4), pages 230-244.
    13. Michele Griessmair & Sabine T. Koeszegi, 2009. "Exploring the Cognitive-Emotional Fugue in Electronic Negotiations," Group Decision and Negotiation, Springer, vol. 18(3), pages 213-234, May.
    14. Chris Forman & Anindya Ghose & Batia Wiesenfeld, 2008. "Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets," Information Systems Research, INFORMS, vol. 19(3), pages 291-313, September.
    15. repec:dgr:rugsom:03b31 is not listed on IDEAS
    16. Jeanne Wilson & C. Brad Crisp & Mark Mortensen, 2013. "Extending Construal-Level Theory to Distributed Groups: Understanding the Effects of Virtuality," Organization Science, INFORMS, vol. 24(2), pages 629-644, April.
    17. Rockmann, Kevin W. & Northcraft, Gregory B., 2008. "To be or not to be trusted: The influence of media richness on defection and deception," Organizational Behavior and Human Decision Processes, Elsevier, vol. 107(2), pages 106-122, November.
    18. Eisenberg, Julia & Mattarelli, Elisa, 2017. "Building Bridges in Global Virtual Teams: The Role of Multicultural Brokers in Overcoming the Negative Effects of Identity Threats on Knowledge Sharing Across Subgroups," Journal of International Management, Elsevier, vol. 23(4), pages 399-411.
    19. Ofir Turel & Catherine E. Connelly, 2012. "Team Spirit: The Influence of Psychological Collectivism on the Usage of E-Collaboration Tools," Group Decision and Negotiation, Springer, vol. 21(5), pages 703-725, September.
    20. Ned Kock, 2004. "The Psychobiological Model: Towards a New Theory of Computer-Mediated Communication Based on Darwinian Evolution," Organization Science, INFORMS, vol. 15(3), pages 327-348, June.
    21. Gibbs, Jennifer L. & Eisenberg, Julia & Fang, Chengyu & Wilkenfeld, J. Nan, 2023. "Examining how organizational continuities and discontinuities affect the job satisfaction of global contractors," Journal of International Management, Elsevier, vol. 29(5).

    More about this item

    Keywords

    Orality and Literacy; Online Interactions; Communicative Practices; Letters; Organizational Communication;
    All these keywords.

    JEL classification:

    • Z13 - Other Special Topics - - Cultural Economics - - - Economic Sociology; Economic Anthropology; Language; Social and Economic Stratification

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ebg:essewp:dr-08014. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sophie Magnanou (email available below). General contact details of provider: https://edirc.repec.org/data/essecfr.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.