IDEAS home Printed from https://ideas.repec.org/a/rom/merase/v9y2024i1p104-119.html
   My bibliography  Save this article

The Support of Human Resources Department to Evaluate Business Performance within beyond COVID-19 Crisis

Author

Listed:
  • Iulia BURLAC

    (Ștefan cel Mare University, Suceava, Romania)

  • Adeline MBEY SENDEGUE

    (University of Tours, France)

Abstract

This article seeks to analyse the support of HR department to evaluate business performance in the organisations beyond the crisis by conducting interviews with the employees of the 3-service sector French organisations named Company A, Company B, and Company C, in order to find the HR practices and what effects they have on personal and professional life. Our findings show two approaches of management during virtual and hybrid teams that are being practiced, such as management based on control and management based on trust. Also, it is vital to highlight that, under such conditions of working, there are advantages and disadvantages as well. The evidence from our conducted research shows that employees could concentrate better from a distance, which is seen as a source of productivity. In addition to that, team members focus primarily on material and organisational aspects rather than on relationships or social interactions. However, some answers treat the teleworking as a source of loneliness, lack of physical interaction and sometimes, overwhelming working hours.

Suggested Citation

  • Iulia BURLAC & Adeline MBEY SENDEGUE, 2024. "The Support of Human Resources Department to Evaluate Business Performance within beyond COVID-19 Crisis," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 9(1), pages 104-119, February.
    • Handle: RePEc:rom:merase:v:9:y:2024:i:1:p:104-119
    as

    Download full text from publisher

    File URL: https://mer.ase.ro/files/2024-1/9-1-7.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Dingel, Jonathan I. & Neiman, Brent, 2020. "How many jobs can be done at home?," Journal of Public Economics, Elsevier, vol. 189(C).
    2. Valérie Fernandez & Caroline Guillot & Laurie Marrauld, 2014. "Télétravail et « travail à distance équipé ». Quelles compétences, tactiques et pratiques professionnelles ?," Revue française de gestion, Lavoisier, vol. 0(1), pages 101-118.
    3. repec:dau:papers:123456789/1086 is not listed on IDEAS
    4. Alan Felstead & Nick Jewson & Sally Walters, 2003. "Managerial Control of Employees Working at Home," British Journal of Industrial Relations, London School of Economics, vol. 41(2), pages 241-264, June.
    5. Claire Dambrin, 2004. "How does telework influence the manager-employee relationship?," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 4(4), pages 358-374.
    6. Githaiga Gathiira & Stephen Muathe, 2021. "Separation planning, human resource practices and pre-retiree decisions: making retirement preparedness work," Journal of Human Resource Management, Comenius University in Bratislava, Faculty of Management, vol. 24(2), pages 36-59.
    7. Mouzas, Stefanos & Bauer, Florian, 2022. "Rethinking business performance in global value chains," Journal of Business Research, Elsevier, vol. 144(C), pages 679-689.
    8. Karlene C Cousins & Daniel Robey & Ilze Zigurs, 2007. "Managing strategic contradictions in hybrid teams," European Journal of Information Systems, Taylor & Francis Journals, vol. 16(4), pages 460-478, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bakalova, Irina & Berlinschi, Ruxanda & Fidrmuc, Jan & Dzyuba, Yuri, 2021. "COVID-19, Working from Home and the Potential Reverse Brain Drain," GLO Discussion Paper Series 845, Global Labor Organization (GLO).
    2. Marta Fana & Francesco Sabato Massimo & Angelo Moro, 2021. "Autonomy and control in mass remote working during the Covid-19 pandemic. Evidence from a cross-professional and cross-national analysis," LEM Papers Series 2021/28, Laboratory of Economics and Management (LEM), Sant'Anna School of Advanced Studies, Pisa, Italy.
    3. Leclercq-Vandelannoitte, Aurélie, 2021. "“Seeing to be seen”: The manager’s political economy of visibility in new ways of working," European Management Journal, Elsevier, vol. 39(5), pages 605-616.
    4. Ştefan-Alexandru Catană & Sorin-George Toma & Andreea Barbu, 2021. "The Effects of the COVID-19 Pandemic on Teleworking and Education in a Romanian Higher Education Institution: An Internal Stakeholders Perspective," IJERPH, MDPI, vol. 18(15), pages 1-17, August.
    5. Lill, Jeremy B., 2020. "When the Boss is far away and there is shared pay: The effect of monitoring distance and compensation interdependence on performance misreporting," Accounting, Organizations and Society, Elsevier, vol. 86(C).
    6. Piotr Lewandowski & Katarzyna Lipowska & Mateusz Smoter, 2022. "Working from home during a pandemic – a discrete choice experiment in Poland," IBS Working Papers 03/2022, Instytut Badan Strukturalnych.
    7. Lewandowski, Piotr & Lipowska, Katarzyna & Smoter, Mateusz, 2023. "Mismatch in preferences for working from home: Evidence from discrete choice experiments with workers and employers," Ruhr Economic Papers 1026, RWI - Leibniz-Institut für Wirtschaftsforschung, Ruhr-University Bochum, TU Dortmund University, University of Duisburg-Essen.
    8. Juan C. Palomino & Juan G. Rodríguez & Raquel Sebastian, 2023. "The COVID-19 shock on the labour market: poverty and inequality effects across Spanish regions," Regional Studies, Taylor & Francis Journals, vol. 57(5), pages 814-828, May.
    9. David Baqaee & Emmanuel Farhi, 2020. "Nonlinear Production Networks with an Application to the Covid-19 Crisis," NBER Working Papers 27281, National Bureau of Economic Research, Inc.
    10. Graham, James & Ozbilgin, Murat, 2021. "Age, industry, and unemployment risk during a pandemic lockdown," Journal of Economic Dynamics and Control, Elsevier, vol. 133(C).
    11. Basso, Gaetano & Boeri, Tito & Caiumi, Alessandro & Paccagnella, Marco, 2020. "The New Hazardous Jobs and Worker Reallocation," IZA Discussion Papers 13532, Institute of Labor Economics (IZA).
    12. Surhan Cam & Serap Palaz, 2023. "Mutual interests management with a purposive approach: Evidence from the Turkish shipyards for an amorphous impact model between (subjective) well‐being and performance," Industrial Relations Journal, Wiley Blackwell, vol. 54(1), pages 40-70, January.
    13. Kouki, Amairisa, 2023. "Beyond the “Comforts” of work from home: Child health and the female wage penalty," European Economic Review, Elsevier, vol. 157(C).
    14. Nizamani, Sarah & Waheed, Muhammad Shahid, 2020. "Poverty and Inequality amid COVID-19 – Evidence from Pakistan’s Labour Market," MPRA Paper 100422, University Library of Munich, Germany.
    15. John Gathergood & Fabian Gunzinger & Benedict Guttman-Kenney & Edika Quispe-Torreblanca & Neil Stewart, 2020. "Levelling Down and the COVID-19 Lockdowns: Uneven Regional Recovery in UK Consumer Spending," Papers 2012.09336, arXiv.org, revised Dec 2020.
    16. Gottlieb Charles & Grobovšek Jan & Poschke Markus & Saltiel Fernando, 2022. "Lockdown Accounting," The B.E. Journal of Macroeconomics, De Gruyter, vol. 22(1), pages 197-210, January.
    17. Song, Younghwan & Gao, Jia, 2018. "Does Telework Stress Employees Out? A Study on Working at Home and Subjective Well-Being for Wage/Salary Workers," IZA Discussion Papers 11993, Institute of Labor Economics (IZA).
    18. Matthias Dütsch, 2022. "COVID-19 and the labour market: What are the working conditions in critical jobs?," Journal for Labour Market Research, Springer;Institute for Employment Research/ Institut für Arbeitsmarkt- und Berufsforschung (IAB), vol. 56(1), pages 1-17, December.
    19. Brum, Matias & De Rosa, Mauricio, 2021. "Too little but not too late: nowcasting poverty and cash transfers’ incidence during COVID-19’s crisis," World Development, Elsevier, vol. 140(C).
    20. Filippos Petroulakis, 2023. "Task Content and Job Losses in the Great Lockdown," ILR Review, Cornell University, ILR School, vol. 76(3), pages 586-613, May.

    More about this item

    Keywords

    HR practices; hybrid teams; performance; remote management; virtual teams; well-being at work;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rom:merase:v:9:y:2024:i:1:p:104-119. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ciocoiu Nadia Carmen (email available below). General contact details of provider: https://edirc.repec.org/data/mnasero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.