IDEAS home Printed from https://ideas.repec.org/a/ris/ambsrv/0013.html
   My bibliography  Save this article

Examining the Mechanisms Linking Work-Related Conflicts and Employee Well-Being: A Mediation Model

Author

Listed:
  • Kuriakose, Vijay

    (Indian Institute of Management)

  • S, Sreejesh

    (Indian Institute of Management)

  • Jose, Heerah

    (Cochin University of Science and Technology)

Abstract

This study examines the role of negative affect state and relationship conflict in explaining the association between two types of work-related conflicts namely, task and process conflicts; and employee well-being. Drawing from affective events theory and social attribution theory, the study hypothesizes a mediation model in which task and process conflicts are negatively associated with employee well-being through negative affect state and relationship conflict. While examining this model, the study establishes the inter-linkage between task, process conflicts and employee well-being and identifies two pathways to explain these relationships. Based on a sample of 554 IT employees from India, the study found support for the mediation model in which negative affect state and relationship conflict mediates the relationship between two types of conflict and employee well-being. Findings of the present study contribute to the theory by extending our understanding of the effect of task and process conflicts on employee well-being and also explains how it impairs well-being. The current insights will help managers and practitioners to design interventions to mitigate the detrimental effect of task and process conflicts on employee well-being.

Suggested Citation

  • Kuriakose, Vijay & S, Sreejesh & Jose, Heerah, 2020. "Examining the Mechanisms Linking Work-Related Conflicts and Employee Well-Being: A Mediation Model," American Business Review, Pompea College of Business, University of New Haven, vol. 23(2), pages 260-282, November.
    • Handle: RePEc:ris:ambsrv:0013
    as

    Download full text from publisher

    File URL: https://digitalcommons.newhaven.edu/cgi/viewcontent.cgi?article=1211&context=americanbusinessreview
    File Function: Full-text
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Jordan, Peter J & Lawrence, Sandra A & Troth, Ashlea C, 2006. "The impact of negative mood on team performance," Journal of Management & Organization, Cambridge University Press, vol. 12(2), pages 131-145, September.
    2. Matsuo, Makoto, 2006. "Customer orientation, conflict, and innovativeness in Japanese sales departments," Journal of Business Research, Elsevier, vol. 59(2), pages 242-250, February.
    3. Yuntao Bai & Guohong Helen Han & P. D. Harms, 2016. "Team Conflict Mediates the Effects of Organizational Politics on Employee Performance: A Cross-Level Analysis in China," Journal of Business Ethics, Springer, vol. 139(1), pages 95-109, November.
    4. Sherry M.B. Thatcher & Karen A. Jehn & Elaine Zanutto, 2003. "Cracks in Diversity Research: The Effects of Diversity Faultlines on Conflict and Performance," Group Decision and Negotiation, Springer, vol. 12(3), pages 217-241, May.
    5. Karen A. Jehn & Lindred Greer & Sheen Levine & Gabriel Szulanski, 2008. "The Effects of Conflict Types, Dimensions, and Emergent States on Group Outcomes," Group Decision and Negotiation, Springer, vol. 17(6), pages 465-495, November.
    6. L. J. Bourgeois, III & Kathleen M. Eisenhardt, 1988. "Strategic Decision Processes in High Velocity Environments: Four Cases in the Microcomputer Industry," Management Science, INFORMS, vol. 34(7), pages 816-835, July.
    7. Ann C. Mooney & Patricia J. Holahan & Allen C. Amason, 2007. "Don't Take It Personally: Exploring Cognitive Conflict as a Mediator of Affective Conflict," Journal of Management Studies, Wiley Blackwell, vol. 44(5), pages 733-758, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Juan Pablo Diánez-González & Carmen Camelo-Ordaz, 2016. "How management team composition affects academic spin-offs’ entrepreneurial orientation: the mediating role of conflict," The Journal of Technology Transfer, Springer, vol. 41(3), pages 530-557, June.
    2. Carmen Camelo-Ordaz & Joaquín García-Cruz & Elena Sousa-Ginel, 2015. "The Influence of Top Management Team Conflict on Firm Innovativeness," Group Decision and Negotiation, Springer, vol. 24(6), pages 957-980, November.
    3. Elfi Baillien & Jeroen Camps & Anja Van den Broeck & Jeroen Stouten & Lode Godderis & Maarten Sercu & Hans De Witte, 2016. "An Eye for an Eye Will Make the Whole World Blind: Conflict Escalation into Workplace Bullying and the Role of Distributive Conflict Behavior," Journal of Business Ethics, Springer, vol. 137(2), pages 415-429, August.
    4. Lukasz Derdowski & Torvald Øgaard & Einar Marnburg & Gro Ellen Mathisen, 2018. "Creative and innovative behaviours of corporate directors: an elusive role of task-related conflicts," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 22(4), pages 1045-1069, December.
    5. Franke, Henrik & Foerstl, Kai, 2018. "Fostering integrated research on organizational politics and conflict in teams: A cross-phenomenal review," European Management Journal, Elsevier, vol. 36(5), pages 593-607.
    6. Giulio Cainelli & Donato Iacobucci & Alessandra Micozzi, 2015. "Determinants of territorial differences in entrepreneurial rates. An empirical analysis of Italian local systems," Working Papers 1502, c.MET-05 - Centro Interuniversitario di Economia Applicata alle Politiche per L'industria, lo Sviluppo locale e l'Internazionalizzazione, revised Feb 2015.
    7. Yingxin Deng & Weipeng Lin & Guiquan Li, 2022. "When and How Does Team Task Conflict Spark Team Innovation? A Contingency Perspective," Journal of Business Ethics, Springer, vol. 181(3), pages 745-761, December.
    8. Humphrey, Stephen E. & Aime, Federico & Cushenbery, Lily & Hill, Aaron D. & Fairchild, Joshua, 2017. "Team conflict dynamics: Implications of a dyadic view of conflict for team performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 142(C), pages 58-70.
    9. Ayesha Rashid khan & Muhammad Hassan, 2022. "Understanding the Role of Ethical Leadership and Workplace Conflicts a Mediation Moderation Model: A Time-Lagged Study," iRASD Journal of Management, International Research Alliance for Sustainable Development (iRASD), vol. 4(2), pages 221-242, june.
    10. Kristin Behfar & Ray Friedman & Jeanne Brett, 2016. "Managing Co-occurring Conflicts in Teams," Group Decision and Negotiation, Springer, vol. 25(3), pages 501-536, May.
    11. Kerwin, Shannon & Walker, Matthew B. & Bopp, Trevor, 2017. "When faultlines are created: Exploring the conflict triggering process in sport," Sport Management Review, Elsevier, vol. 20(3), pages 252-260.
    12. Yun Song & Hongqu He & Caiyu Yan, 2022. "Impacts of top management team fault‐line on firm's innovation—Financial slack over‐investment and underinvestment," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(8), pages 3348-3360, December.
    13. Amer Al Shishany & Radwan Kharabsheh & Waed Elnsour & Jackson Adams, 2017. "The Future of Group Decision Support System Supported Meetings: Perceiving the Value and the Need for Competitive Strategies," International Review of Management and Marketing, Econjournals, vol. 7(2), pages 263-271.
    14. D’Angelo, Alfredo & Presutti, Manuela, 2019. "SMEs international growth: The moderating role of experience on entrepreneurial and learning orientations," International Business Review, Elsevier, vol. 28(3), pages 613-624.
    15. Lynch, Patrick & O'Toole, Thomas & Biemans, Wim, 2014. "From conflict to crisis in collaborative NPD," Journal of Business Research, Elsevier, vol. 67(6), pages 1145-1153.
    16. Paola Rovelli & Vincenzo Butticè, 2020. "On the organizational design of entrepreneurial ventures: the configurations of the entrepreneurial team," Economia e Politica Industriale: Journal of Industrial and Business Economics, Springer;Associazione Amici di Economia e Politica Industriale, vol. 47(2), pages 243-269, June.
    17. İpek, İlayda & Bıçakcıoğlu-Peynirci, Nilay, 2020. "Export market orientation: An integrative review and directions for future research," International Business Review, Elsevier, vol. 29(4).
    18. Drichoutis, Andreas & Nayga, Rodolfo & Klonaris, Stathis, 2010. "The Effects of Induced Mood on Preference Reversals and Bidding Behavior in Experimental Auction Valuation," MPRA Paper 25597, University Library of Munich, Germany.
    19. Hajdas, Monika & Radomska, Joanna & Silva, Susana C., 2022. "The omni-channel approach: A utopia for companies?," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
    20. Bai, Yuntao & Lin, Li & Li, Peter Ping, 2016. "How to enable employee creativity in a team context: A cross-level mediating process of transformational leadership," Journal of Business Research, Elsevier, vol. 69(9), pages 3240-3250.

    More about this item

    Keywords

    Task conflict; Process conflict; Relationship Conflict; Negative Affect State; Employee Well-being;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ris:ambsrv:0013. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Amber Montano (email available below). General contact details of provider: https://edirc.repec.org/data/cbnhaus.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.