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Factors affecting employee performance: a systematic literature review

Author

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  • Eli Ayawo Atatsi
  • Jol Stoffers
  • Ad Kil

Abstract

Purpose - The purpose of this paper is to synthesize the fragmented literature on organizational citizenship behavior (OCB), leader–member exchange (LMX), learning, innovative work behavior (IWB) and employee performance across different countries, disciplines and organizations, thereby broadening the literature breath and making gap identification comprehensive. Second, it provides information on how much studies have been concentrated on Africa with the goal of provoking scholarly work in a unique cultural setting on the interrelatedness of these concepts. Design/methodology/approach - Relevant literature search was undertaken using key search terms, “employee performance,” “OCB,” “LMX,” “IWB,” “individual learning” and “team learning.” Findings - The findings show positive relationships between the behaviors and employee performance. They also reveal an interesting diversity in the study across multidisciplinary fields holding both cultural and contextual significance for academia and practitioners. Research limitations/implications - The limitation of literature to peer-reviewed journals from the authors’ university library might have missed important information not in this domain. Further studies must make use of additional search terms and engines excluded from this study to provide a more comprehensive analysis. Practical implications - The paper has important managerial implications for practitioners. The analysis can support the understanding of employee performance from a broader and more diverse view points; and help in providing insight into real-life opportunities, constraints and solutions in enhancing performance management. Originality/value - This systematic literature review highlights important knowledge gaps which need to be explored especially in the African and Ghanaian contexts.

Suggested Citation

  • Eli Ayawo Atatsi & Jol Stoffers & Ad Kil, 2019. "Factors affecting employee performance: a systematic literature review," Journal of Advances in Management Research, Emerald Group Publishing Limited, vol. 16(3), pages 329-351, February.
  • Handle: RePEc:eme:jamrpp:jamr-06-2018-0052
    DOI: 10.1108/JAMR-06-2018-0052
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    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
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    Cited by:

    1. Eli Ayawo Atatsi & Jol Stoffers & Ad Kil, 2021. "Team Learning, Work Behaviors, and Performance: A Qualitative Case Study of a Technical University in Ghana," Sustainability, MDPI, vol. 13(24), pages 1-16, December.
    2. Mudhafar Alefari & Mohammed Almanei & Konstantinos Salonitis, 2020. "A System Dynamics Model of Employees’ Performance," Sustainability, MDPI, vol. 12(16), pages 1-31, August.
    3. Eli Ayawo Atatsi & Jol Stoffers & Ad Kil, 2021. "Work Tenure and Organizational Citizenship Behaviors; A Study in Ghanaian Technical Universities," Sustainability, MDPI, vol. 13(24), pages 1-14, December.
    4. Nur Mubin & Retno Purwani Setyaningrum & Fitri Rezeki, 2022. "Revealing the role of job involvement and employee loyalty as mediation variables: The effect of servant leadership on employee performance in plastic packaging company for bottled drinking water in t," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 4(3), pages 23-36, July.
    5. Sevinur CUHADAR, 2022. "Link Between Leadership Styles Of Managers And Employee`S Performance In Organizations During Covid-19 Crisis," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 1, pages 65-74, July.
    6. Eli Ayawo Atatsi & Petru L. Curșeu & Jol Stoffers & Ad Kil, 2022. "Learn in Order to Innovate: An Exploration of Individual and Team Learning as Antecedents of Innovative Work Behaviours in Ghanaian Technical Universities," Sustainability, MDPI, vol. 14(7), pages 1-13, March.
    7. Lev S. Mazelis & Gleb V. Grenkin & Kirill I. Lavrenyuk, 2024. "Model of the Influence of Employee Competencies on Performance Considering Burnout," Journal of Applied Economic Research, Graduate School of Economics and Management, Ural Federal University, vol. 23(1), pages 227-250.
    8. Natalia Leonidovna Borscheva & Yulia Vyacheslavovna Fedorova & Marina Ivanovna Glukhova & Guzal Ilgizovna Islamova, 2020. "Impact of innovative activity of organizations on the development of pharmaceutical industry: a case study," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(4), pages 3001-3015, June.
    9. Firman Firman & Agus Prianto & Mindaudah Mindaudah, 2023. "The role of religiosity in strengthening resilience, work involvement, and worker performance in Jombang Regency, East Java Indonesia," Technium Social Sciences Journal, Technium Science, vol. 45(1), pages 353-371, July.

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