Dunja Meštrović
(Dunja Mestrovic)
Personal Details
First Name: | Dunja |
Middle Name: | |
Last Name: | Mestrovic |
Suffix: | |
RePEc Short-ID: | pme832 |
[This author has chosen not to make the email address public] | |
http://orcid.org/0000-0002-5848-3135 | |
Research output
Jump to: Articles ChaptersArticles
- Dunja Meštrović & Nina J. Zugic, 2018. "Students’ Perceptions of Service Quality, Satisfaction, and Word-Of-Mouth: Scale Adaptation and Validation on a Sample of ICT and STEM Students," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 30(2), pages 195-211.
- Dunja Mestrovic, 2017. "Service quality, students' satisfaction and behavioural intentions in STEM and IC higher education institutions," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 15(1), pages 66-77.
Chapters
- Meštrović, Dunja, 2016. "The Impact of Service Quality on Students' Satisfaction and the Word-of-Mouth: The Case of the University of Rijeka Departments," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2016), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 8-9 September 2016, pages 440-445, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
Citations
Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.Articles
- Dunja Mestrovic, 2017.
"Service quality, students' satisfaction and behavioural intentions in STEM and IC higher education institutions,"
Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 15(1), pages 66-77.
Cited by:
- Getahun Demis Alamirew, 2024. "Investigating quality service and student satisfaction: evidence from College of Business & Economics, University of Gondar, Ethiopia," Journal of Innovation and Entrepreneurship, Springer, vol. 13(1), pages 1-22, December.
Chapters
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