Helen Cocco

Personal Details

First Name:	Helen
Middle Name:
Last Name:	Cocco
Suffix:
RePEc Short-ID:	pco890
	[This author has chosen not to make the email address public]

Affiliation

IESEG School of Management
Université Catholique de Lille

Lille, France
http://www.ieseg.fr/
RePEc:edi:iesegfr (more details at EDIRC)

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

1. Helen Cocco & Nathalie Demoulin, 2022. "Designing a seamless shopping journey through omnichannel retailer integration," Post-Print hal-03977218, HAL.
   • Cocco, Helen & Demoulin, Nathalie T.M., 2022. "Designing a seamless shopping journey through omnichannel retailer integration," Journal of Business Research, Elsevier, vol. 150(C), pages 461-475.

   Cited by:

   1. Costa Melo, Isotilia & Alves Junior, Paulo Nocera & Callefi, Jéssica Syrio & da Silva, Karoline Arguelho & Nagano, Marcelo Seido & Rebelatto, Daisy Aparecida do Nascimento & Rentizelas, Athanasios, 2023. "Measuring the performance of retailers during the COVID-19 pandemic: Embedding optimal control theory principles in a dynamic data envelopment analysis approach," Operations Research Perspectives, Elsevier, vol. 10(C).
   2. Fan, Hua & Gao, Wei & Han, Bing, 2023. "Are AI chatbots a cure-all? The relative effectiveness of chatbot ambidexterity in crafting hedonic and cognitive smart experiences," Journal of Business Research, Elsevier, vol. 156(C).
   3. S, Sreejesh, 2024. "Integrated banking channel service quality (IBCSQ): Role of IBCSQ for building consumers' relationship quality and brand equity," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
   4. Zheng, Lu & Li, Yongfa, 2024. "Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).

Articles

1. Cocco, Helen & Demoulin, Nathalie T.M., 2022. "Designing a seamless shopping journey through omnichannel retailer integration," Journal of Business Research, Elsevier, vol. 150(C), pages 461-475.
   • Helen Cocco & Nathalie Demoulin, 2022. "Designing a seamless shopping journey through omnichannel retailer integration," Post-Print hal-03977218, HAL.
   See citations under working paper version above.Sorry, no citations of articles recorded.

More information

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Corrections

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