Content
2000, Volume 2, Issue 1/2/3
- 30-41 Accountability for health sector performance: what does the New Zealand public want?
by Karen A. Van Peursem, Michael J. Pratt - 42-55 Assessing marketing performance: history and challenges
by Bruce H. Clark - 56-71 Performance-based incentives in knowledge work: are agency models relevant?
by Robert D. Austin, Patrick D. Larkey - 72-85 Marketing performance measurement: which way is up?
by Tim Ambler, Flora Kokkinaki - 86-97 A maturity matrix for developing employee satisfaction measurement practices
by Claire Louise Stone - 98-108 Divisional performance measures: EVAR as a proxy for shareholder wealth
by Clare Minchington, Graham Francis - 109-123 Environmental performance measurement in business: current practice and future trends
by M. Bennett, P. James - 124-136 Realigning performance measures: case studies in Irish industry
by Sarah Ingle - 137-156 Performance measurement in strategic human resource management
by Reza Kouhy, Rishma Vedd - 157-170 Measuring customer satisfaction: a key dimension of business performance
by Kai Kristensen, Anne Martensen, Lars Gronholdt, Solbjerg Plads - 171-179 Obstacles restraining productivity improvement in the Finnish SME sector
by M. Hannula, H. Rantanen - 180-193 Using patent data to measure innovation performance
by Riitta Katila - 194-209 Corporate performance: the paradox of UK Plcs' management perceptions
by D. Michael Brown
1999, Volume 1, Issue 4
- 353-367 Measuring resistance to change: an instrument and its application
by Dianne Waddell & Amrik S. Sohal - 368-387 Access to international markets through joint venture
by Tom Connor & Norman Ballentine - 388-402 Assessment of individual, organisational and environmental variables in the implementation of business process redesign
by W.Q. Chan & K.L. Yung - 403-416 The intellectual capital of graduates in relation to SMEs
by Roy McLarty - 417-432 Strategic alliances: a new perspective on coordination viewpoint and new mapping aid
by Majid Kasmai & Junichi Iijima - 433-454 Performance measurement for public sector organisational transformation
by Angelia Teh & Li Ching Pang
1999, Volume 1, Issue 3
- 233-251 A framework for executing Reengineering Step Zero
by C.M. Khoong - 252-264 The Core-Unique-Expanding model: career passport for performance
by Elizabeth A. Smith - 265-278 Manufacturing integration: a systems engineering perspective
by W.H. Ip & K.C. Ng & T.C. Lee & C. Tseng - 279-298 A composite approach to performance measurement system auditing
by Dennis F Kehoe & N.D. Burns & U.S. Bititci - 299-311 Empirically comparing information systems outsourcing with end-user computing development
by Godwin J. Udo - 312-326 A framework for product development performance metrics
by Helen Driva & Kulwant S. Pawar & Unny Menon - 327-337 Metrics for assessing information technology performance in the service sector
by Thompson S.H. Teo & Poh Kam Wong & Ee Hui Chia - 338-352 Organisational and functional views of a small manufacturing enterprise
by J.A. Harding & B. Yu & K. Popplewell
1999, Volume 1, Issue 2
- 113-133 Exploratory performance assessment
by Thomas A. Hansen & Jens O. Riis - 134-153 Enterprise modelling and performance – Part 1: Implementation of performance indicators
by Bruno Vallespir & Yves Ducq & Guy Doumeingts - 154-170 Performance measurement system design: testing a process approach in manufacturing companies
by Mike Bourne & John Mills & Andy Neely & Ken Platts & Mark Wilcox & David Hamblin & John Bicheno - 171-185 "Green" performance measurement
by Bjorn Andersen & Tom Fagerhaug - 186-199 Maintaining reliability of business processes using active monitoring techniques
by Trevor J. Turner & Umit S. Bititci - 200-218 Simulation-based performance analysis and benchmarking
by Gert Zulch & Andreas Rinn - 219-229 Enterprise modelling and performance – Part 2: Benchmarking of industrial business processes
by Bruno Vallespir & Stephane Kleinhans & Guy Doumeingts
1998, Volume 1, Issue 1
- 2-12 Business performance – a stakeholder approach
by Alan Stainer & Lorice Stainer - 13-27 Generic trade-offs and responses: an operations strategy analysis
by Nigel Slack - 28-46 Organisational performance and information technology infrastructure: a resource based perspective
by Neo Boon Siong & Christina Soh - 47-64 Three modes of measurement: theory and practice
by Andy Neely - 65-78 Comparative operational performance of UK and German manufacturing plants
by Colin New & Keith Goffin & Marek Szwejczewski & Rolf Pfeiffer - 79-89 Business alliances: how to find a good partner
by Paul M. Holohan - 90-109 Manufacturing strategies and next century enterprises
by Allan Hodgson & Guihua Li & Richard H. Weston