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Serious Games in der Logistik: Das Beispiel Routenplanung

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  • Neukirchen, Thomas
  • Kleffmann, Markus
  • Koop, Wilhelm
  • Gels, Arne
  • Jäger, Stefanie
  • Klumpp, Matthias

Abstract

This research paper addresses the long-standing question of how to train logistics employees in complex tasks like method-based routing. In former times, an in-depth formal qualification - usually academic - has been applied in order to qualify employees for this field of decision management in logistics operations. But increasingly as also presented here, smaller training-on-the-job and gamification approaches are taking hold. In order to highlight this, the paper is outlining the concept and gamification approach within the research and development project "MARTINA", directed at providing a commonplace available smartphone app for training such logistics tasks as routing. A reflection and evaluation of the applied methods as well as encountered technical restrictions is included to allow for future transfer of these results into other areas of training and logistics.

Suggested Citation

  • Neukirchen, Thomas & Kleffmann, Markus & Koop, Wilhelm & Gels, Arne & Jäger, Stefanie & Klumpp, Matthias, 2018. "Serious Games in der Logistik: Das Beispiel Routenplanung," ild Schriftenreihe 58, FOM Hochschule für Oekonomie & Management, Institut für Logistik- & Dienstleistungsmanagement (ild).
    • Handle: RePEc:zbw:fomild:58
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    References listed on IDEAS

    as
    1. G. B. Dantzig & J. H. Ramser, 1959. "The Truck Dispatching Problem," Management Science, INFORMS, vol. 6(1), pages 80-91, October.
    2. G. Clarke & J. W. Wright, 1964. "Scheduling of Vehicles from a Central Depot to a Number of Delivery Points," Operations Research, INFORMS, vol. 12(4), pages 568-581, August.
    3. Klumpp, Matthias & Neukirchen, Thomas & Jäger, Stefanie, 2016. "Logistikqualifikation und Gamification: Der wissenschaftliche und fachpraktische Ansatz des Projektes MARTINA," ild Schriftenreihe 51, FOM Hochschule für Oekonomie & Management, Institut für Logistik- & Dienstleistungsmanagement (ild).
    4. Binmore, Ken, 2007. "Playing for Real: A Text on Game Theory," OUP Catalogue, Oxford University Press, number 9780195300574.
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