IDEAS home Printed from https://ideas.repec.org/p/rug/rugwps/13-836.html
   My bibliography  Save this paper

Unleashing Employees’ Power to Innovate: Cross-level Effects of Employment Relationships and Job Complexity

Author

Listed:
  • M. AUDENAERT
  • A. VANDERSTRAETEN
  • D. BUYENS

Abstract

This study develops a multilevel conceptual model linking employment relationships and psychological empowerment with individual innovation. To test this model, we use survey data on 82 job functions and 934 employees from a large Flemish service organization. The results highlight the role of variables at the job-level. The first job-level context variable concerns employment relationships. The findings show that employment relationships with high job requirements and/or offered inducements affect psychological empowerment, which in turn is related to individual innovation. The second job-level context variable concerns job complexity. The findings show that job complexity operates as a cross-level moderator of the link between psychological empowerment and individual innovation. These findingsunderscore recent claims that multilevel linkages and the job-level context matter in explaining individual innovation in service organizations.

Suggested Citation

  • M. Audenaert & A. Vanderstraeten & D. Buyens, 2013. "Unleashing Employees’ Power to Innovate: Cross-level Effects of Employment Relationships and Job Complexity," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 13/836, Ghent University, Faculty of Economics and Business Administration.
    • Handle: RePEc:rug:rugwps:13/836
    as

    Download full text from publisher

    File URL: http://wps-feb.ugent.be/Papers/wp_13_836.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Cesaltina Pacheco Pires & Soumodip Sarkar & Luísa Carvalho, 2008. "Innovation in services -- how different from manufacturing?," The Service Industries Journal, Taylor & Francis Journals, vol. 28(10), pages 1339-1356, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hervas-Oliver, Jose-Luis & Sempere-Ripoll, Francisca & Boronat-Moll, Carles, 2012. "Process innovation objectives and management complementarities: patterns, drivers, co-adoption and performance effects," MERIT Working Papers 2012-051, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    2. Bernhard Dachs & Sabine Biege & Martin Borowiecki & Gunter Lay & Angela Jäger & Doris Schartinger, 2014. "Servitisation of European manufacturing: evidence from a large scale database," The Service Industries Journal, Taylor & Francis Journals, vol. 34(1), pages 5-23, January.
    3. Andræs Barge-Gil, 2013. "Open Strategies and Innovation Performance," Industry and Innovation, Taylor & Francis Journals, vol. 20(7), pages 585-610, October.
    4. Paus, Eva & Robinson, Michael, 2022. "Firm-level innovation, government policies and the middle-income trap: insights from five Latin American economies," Revista CEPAL, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), August.
    5. Maria de Lurdes Calisto & Soumodip Sarkar, 2017. "Innovation and corporate entrepreneurship in service businesses," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 581-600, September.
    6. Maria Chiara Di Guardo & Francesca Cabiddu, 2015. "E-service innovation: combining directed and practice-based approaches," The Service Industries Journal, Taylor & Francis Journals, vol. 35(1-2), pages 81-95, January.
    7. Jesse Arman & Joshua Shackman, 2010. "The impact of financial planning designations on financial planner income," The Service Industries Journal, Taylor & Francis Journals, vol. 32(8), pages 1393-1409, November.
    8. Bourke, Jane & Roper, Stephen & Love, James H., 2020. "Innovation in legal services: The practices that influence ideation and codification activities," Journal of Business Research, Elsevier, vol. 109(C), pages 132-147.
    9. Antonella Cappiello, 2020. "The Digital (R)evolution of Insurance Business Models," American Journal of Economics and Business Administration, Science Publications, vol. 12(1), pages 1-13, January.
    10. Elisabeth Bublitz & Michael Fritsch & Michael Wyrwich, 2015. "Balanced Skills and the City: An Analysis of the Relationship between Entrepreneurial Skill Balance, Thickness, and Innovation," Economic Geography, Clark University, vol. 91(4), pages 475-508, October.
    11. Elisenda Jové‐Llopis & Agustí Segarra‐Blasco, 2020. "Why does eco‐innovation differ in service firms? Some insights from Spain," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 918-938, March.
    12. Luisa Carvalho, 2011. "Market structures, strategy and innovation in services A study applied to the tourism sector," CEFAGE-UE Working Papers 2011_27, University of Evora, CEFAGE-UE (Portugal).
    13. Betim RETKOCERI & Rinor KURTESHI, 2019. "Understanding The Current Status Of Innovation Management Practices In Kosovo Firms," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 11(1), pages 43-55, March.
    14. Lilian Santos & Aurora A.C. Teixeira, 2013. "Determinants of innovation performance of Portuguese companies: an econometric analysis by type of innovation and sector with a particular focus on Services," FEP Working Papers 494, Universidade do Porto, Faculdade de Economia do Porto.
    15. Yu-I Lee & Ching-Hsun Chang & Yu-Shan Chen, 2013. "The influence of novelty, flexibility, and synergy of package tours on tourist satisfaction: an analysis of structural equation modeling (SEM)," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(4), pages 1869-1882, June.
    16. Amit Sareen & Sharadindu Pandey, 2022. "Organizational Innovation in Knowledge Intensive Business Services: The role of Networks, Culture and Resources for Innovation," FIIB Business Review, , vol. 11(1), pages 107-118, March.
    17. Andrés Zahler & Leonardo Iacovone & Aaditya Mattoo, 2014. "Trade and Innovation in Services: Evidence from a Developing Economy," The World Economy, Wiley Blackwell, vol. 37(7), pages 953-979, July.
    18. Roberto Álvarez, 2016. "The Impact of R&D and ICT Investment on Innovation and Productivity in Chilean Firms," Working Papers wp428, University of Chile, Department of Economics.
    19. Fernandes, Cristina & Ferreira, João & Marques, Carla, 2011. "KIBS Innovation Management Capability in Rural Portuguese Regions: Empirical Evidence," MPRA Paper 47005, University Library of Munich, Germany.
    20. Maria JOSE SILVA & Gastão SOUSA & Jacinta MOREIRA & Jorge SIMÕES, 2011. "Innovation Activities in the Service Sector: Empirical Evidence from Portuguese Firms," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 1(6), pages 1-17, October.

    More about this item

    Keywords

    Employment relationship; psychological empowerment; job complexity; individual innovation; multilevel study.;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rug:rugwps:13/836. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Nathalie Verhaeghe (email available below). General contact details of provider: https://edirc.repec.org/data/ferugbe.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.