IDEAS home Printed from https://ideas.repec.org/p/pra/mprapa/76797.html
   My bibliography  Save this paper

Impact of ISO 9001 Standard on the Quality Costs of Construction Projects in the Philippines

Author

Listed:
  • Neyestani, Behnam
  • Juanzon, Joseph Berlin P.

Abstract

Since past two decades, ISO 9001 standard has shown its capabilities to lower cost, increase productivity, and satisfy stakeholders (customers) in the organizations. Although ISO 9001 standard has proven its benefits to different sectors in all over the world. But there is still debate among researchers and practitioners concerning the usefulness of applying ISO 9001 in construction projects. However, it seems that among different methods, quality cost analysis is an excellent technique to indicate how much ISO 9001 is able to improve effectively quality performance, and reduce costs in the projects. Thus, the main purpose of this study is to assess the effects of ISO 9001 implementation on quality cost in construction projects. For this aim, a literature review was conducted to design a structured questionnaire in a sample of the 67 respondents from ISO 9001:2008-certified projects of large-scale (AAA) construction companies in Metro Manila, Philippine. As a quantitative research, the inferential statistics analysis used to test the hypotheses of this study. Lastly, the results reported that ISO 9001 standard significantly affects the reduction of quality cost within construction projects in Metro Manila, Philippines.

Suggested Citation

  • Neyestani, Behnam & Juanzon, Joseph Berlin P., 2017. "Impact of ISO 9001 Standard on the Quality Costs of Construction Projects in the Philippines," MPRA Paper 76797, University Library of Munich, Germany.
  • Handle: RePEc:pra:mprapa:76797
    as

    Download full text from publisher

    File URL: https://mpra.ub.uni-muenchen.de/76797/1/MPRA_paper_76797.pdf
    File Function: original version
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Neyestani, Behnam & Juanzon, Joseph Berlin P., 2017. "ISO 9001 Standard and Organization's Performance: A Literature Review," OSF Preprints db5mv, Center for Open Science.
    2. Neyestani, Behnam, 2017. "Quality Costing Technique An Appropriate Financial Indicator for Reducing Costs and Improving Quality in the Organizations," OSF Preprints k8r7m, Center for Open Science.
    3. Neyestani, Behnam, 2017. "Effects of ISO 9001 on Non-Financial and Financial Performance in the Organizations: A Review," MPRA Paper 76799, University Library of Munich, Germany.
    4. Neyestani, Behnam, 2017. "Quality Costing Technique: An Appropriate Financial Indicator for Reducing Costs and Improving Quality in the Organizations," MPRA Paper 77375, University Library of Munich, Germany.

    More about this item

    Keywords

    ISO 9001 Certification; Quality Costing Method; Quality Costs; Control Costs; Failure Costs; Construction Projects.;
    All these keywords.

    JEL classification:

    • D2 - Microeconomics - - Production and Organizations
    • L74 - Industrial Organization - - Industry Studies: Primary Products and Construction - - - Construction
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • N6 - Economic History - - Manufacturing and Construction
    • O22 - Economic Development, Innovation, Technological Change, and Growth - - Development Planning and Policy - - - Project Analysis

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pra:mprapa:76797. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Joachim Winter (email available below). General contact details of provider: https://edirc.repec.org/data/vfmunde.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.