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Inoovation and Competition in IT Service Industries

Author

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  • Hamdouch, A.
  • Samuelides, E.

Abstract

Information Technologies (IT) induce many innovations in service industries. Innovations in IT highlight the peculiarities of innovation in service industries compared to manufactured-goods industries. Because innovations often affect competitiveness, service-providers attach a high importance to them and introduce them frequently during intense competition. The purpose of this article is to characterise innovations in these new IT service industries and to determine which innovations will ensure the succes of service-providers. We explain the applications of new Information Technologies and describe how they have affected service industries, either traditional or new service activities.

Suggested Citation

  • Hamdouch, A. & Samuelides, E., 2000. "Inoovation and Competition in IT Service Industries," Papiers d'Economie Mathématique et Applications 2000.44, Université Panthéon-Sorbonne (Paris 1).
    • Handle: RePEc:fth:pariem:2000.44
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    References listed on IDEAS

    as
    1. Colombo, Massimo G. & Garrone, Paola, 1998. "Common carriers' entry into multimedia services," Information Economics and Policy, Elsevier, vol. 10(1), pages 77-105, March.
    2. Capron, Laurence & Mitchell, Will, 1998. "The Role of Acquisitions in Reshaping Business Capabilities in the International Telecommunications Industry," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 7(4), pages 715-730, December.
    3. Katz, Michael L & Shapiro, Carl, 1985. "Network Externalities, Competition, and Compatibility," American Economic Review, American Economic Association, vol. 75(3), pages 424-440, June.
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    More about this item

    Keywords

    COMPETITION ; INNOVATIONS ; INFORMATION TECHNOLOGY;
    All these keywords.

    JEL classification:

    • L10 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - General
    • L21 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Business Objectives of the Firm
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

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