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L’évaluation des performances et le degré d’autonomie des acteurs locaux:le cas des banques de réseau - Performance measurement and allocation of decision rights:the case of retail banking

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Author Info
Christine Marsal () (Université de Bourgogne)

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Abstract

(VF)Le système d’évaluation des performances dans le secteur bancaire est encore peu étudié en France. Il existe peu d’informations sur l’Architecture Organisationnelle des banques de réseaux qui aujourd’hui, se targuent de pouvoir compter sur de solides réseaux bancaires pour garantir la solidité de leurs revenus. Comment sont pilotées les agences bancaires ? Existe-t-il des spécificités en fonction des droits décisionnels alloués au niveau local ? Cette étude empirique se propose de répondre à ces questions tout en tentant d’établir une typologie entre les banques mutualistes et les banques dites commerciales.(VA)The structure of the system to evaluate the performance in the banking sector is poorly studied in France. We don’t have a lot of informations about Organizational Architecture of retail banks although managers argue that branches are important to generate regular revenues. The questions are numerous: how are branches managed? Are the decision rights equally assigned in branches among the whole banking sector? And what’s about the specificity of mutual banks? The aim of this study is to answer these questions and try to elaborate a typology between mutual and commercial banks.

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Publisher Info
Paper provided by Université de Bourgogne - Latec/Fargo (Research center in Finance,organizational ARchitecture and GOvernance) in its series Working Papers FARGO with number 1090403.

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Length: 39 pages
Date of creation: Apr 2009
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Handle: RePEc:dij:wpfarg:1090403

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Postal: 2 Bd Gabriel, BP 26611, 21066 Dijon Cedex, France
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Postal: Gérard Charreaux, Fargo-Latec, Université de Bourgogne 2 Bd Gabriel, BP 26611, 21066 Dijon Cedex, France

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Related research
Keywords: architecture organisationnelle; indicateurs de performance; décentralisation; banques; organizational architecture; performance standards; decentralization; mutual banks; mutuelles.;

Find related papers by JEL classification:
D2 - Microeconomics - - Production and Organizations
G2 - Financial Economics - - Financial Institutions and Services
G3 - Financial Economics - - Corporate Finance and Governance
M4 - Business Administration and Business Economics; Marketing; Accounting - - Accounting
M5 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics
L3 - Industrial Organization - - Nonprofit Organizations and Public Enterprise

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  1. Allen N. Berger & Gregory F. Udell, 2002. "Small Business Credit Availability and Relationship Lending: The Importance of Bank Organisational Structure," Economic Journal, Royal Economic Society, vol. 112(477), pages F32-F53, February. [Downloadable!] (restricted)
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This page was last updated on 2009-11-10.


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