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Designing Well-Accepted IT Solutions for Emergency Response: Methods and Approaches

In: Disaster Management and Information Technology

Author

Listed:
  • Erion Elmasllari

    (Factorsixty GmbH)

  • Isabella Kirk

    (Factorsixty GmbH)

Abstract

This chapter introduces system designers, usability engineers, interaction designers, system analysts, architects, requirements engineers, and project managers to a variety of methods that highly increase both the quality of IT solutions for emergency response and their acceptance among emergency responders. The methods are applicable for solutions at any level of the emergency response hierarchy and for any kind of disaster, but their relevance is highest when the intended solution addresses response frontlines and chaotic, abrupt extreme events such as earthquakes, floods, large-scale accidents, terror attacks, and fires.

Suggested Citation

  • Erion Elmasllari & Isabella Kirk, 2023. "Designing Well-Accepted IT Solutions for Emergency Response: Methods and Approaches," Public Administration and Information Technology, in: Hans Jochen Scholl & Eric E. Holdeman & F. Kees Boersma (ed.), Disaster Management and Information Technology, pages 215-234, Springer.
    • Handle: RePEc:spr:paitcp:978-3-031-20939-0_11
    DOI: 10.1007/978-3-031-20939-0_11
    as

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