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A Framework of Blockchain Technology for Public Management in Brazil

In: Blockchain and the Public Sector

Author

Listed:
  • Benedito Cristiano Aparecido Petroni

    (FATEC Jundiaí
    Universidade Paulista)

  • Mariana Savedra Pfitzner

    (Centro Universitário Adventista de São Paulo)

Abstract

Artificial Intelligence and Blockchain will be the most relevant technologies in Brazil within the next 10 years. They may cope with social challenges like corruption, violence and bureaucracy. Blockchain and Smart Contracts are “models of trust” that enable secure data transfer in a peer network. The widespread of Blockchain and Smart Contracts will reduce frauds and errors for all information is registered in the network. They are supposed to improve public services provision, bringing more efficiency, transparency and fairness. This book chapter aims at analyzing the main problems of public services in Brazil, namely, the uncertainty of delivery and lack of universality, by means of a comprehensive ethnography and literature review. Then, the manuscript proposes a scalable Blockchain framework, using as examples the current processes of healthcare and tax refund. This technology framework is based on the Business Process Management (BPM) approach and can be applied in other routines of public services.

Suggested Citation

  • Benedito Cristiano Aparecido Petroni & Mariana Savedra Pfitzner, 2021. "A Framework of Blockchain Technology for Public Management in Brazil," Public Administration and Information Technology, in: Christopher G. Reddick & Manuel Pedro Rodríguez-Bolívar & Hans Jochen Scholl (ed.), Blockchain and the Public Sector, edition 1, chapter 0, pages 151-174, Springer.
    • Handle: RePEc:spr:paitcp:978-3-030-55746-1_7
    DOI: 10.1007/978-3-030-55746-1_7
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    Cited by:

    1. Zhu, Qingyun & Bai, Chunguang & Sarkis, Joseph, 2022. "Blockchain technology and supply chains: The paradox of the atheoretical research discourse," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 164(C).

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