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Digital Transformation and Public Employment: The Future of Government Work

Author

Listed:
  • Porrúa, Miguel
  • Lafuente, Mariano
  • Roseth, Benjamin
  • Ripani, Laura
  • Mosqueira, Edgardo
  • Reyes, Angela
  • Fuenzalida, Javier
  • Suárez, Francisco
  • Salas, Rodrigo

Abstract

Achievement of the aspirations associated with digital transformation held by governments worldwide--better services, greater transparency, more administrative efficiency--depend on the public officials who design, manage, or use the digital systems. However, most digital transformation agendas of governments in Latin America and the Caribbean are predominantly technological, sometimes with a regulatory and/or institutional component, containing only isolated references to human capital. This book aims to close that gap by analyzing both the talent required to drive digital transformation (e.g., for the development and implementation of updated technological systems) as well as governments' ability to adapt to it (i.e., the effective adoption of new tools and the resulting reorganization of work). It also makes practical recommendations to prepare public servants for the disruptions brought about by the fourth industrial revolution.

Suggested Citation

  • Porrúa, Miguel & Lafuente, Mariano & Roseth, Benjamin & Ripani, Laura & Mosqueira, Edgardo & Reyes, Angela & Fuenzalida, Javier & Suárez, Francisco & Salas, Rodrigo, 2021. "Digital Transformation and Public Employment: The Future of Government Work," IDB Publications (Books), Inter-American Development Bank, number 11223, May.
    • Handle: RePEc:idb:idbbks:11223
    DOI: http://dx.doi.org/10.18235/0003245
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    Citations

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    Cited by:

    1. Mehmet Akif Çini & Meral Erdirençelebi & Abdullah Zübeyr Akman, 2023. "The Effect of Organization Employees' Perspective on Digital Transformation on Their Technostress Levels and Performance: A Public Institution Example," Central European Business Review, Prague University of Economics and Business, vol. 2023(4), pages 33-57.

    More about this item

    Keywords

    public employment; digital government; civil service; publicadministration; innovation;
    All these keywords.

    JEL classification:

    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • H11 - Public Economics - - Structure and Scope of Government - - - Structure and Scope of Government
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • O38 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Government Policy

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