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Impacts of Digitalization on Small- And Medium-Sized Enterprises — Framework Development Based on a Systematic Review of the Literature From Two Decades

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  • Andrea Meier

    (University of Innsbruck, Department of Strategic Management, Marketing and Tourism, Faculty of Business and Management, Karl-Schönherr-Straße 3, A-6020 Innsbruck, Austria)

Abstract

There is a special need for a thorough examination of impacts of digitalization on small- and medium-sized enterprises due to their characteristic features. This paper aims to present a detailed picture of the current knowledge through a systematic literature review spanning across two decades and 99 journal contributions. The study results indicate a rather fragmented understanding, a lack of in-depth cause-effect analyses, and a prevalence of techno-centric approaches. By clustering the determinants, a perception shift is revealed. Drawing from critical realism the paper also suggests a definition of SME digitalization and conceptualizes a map of the research area where further avenues may be projected on.

Suggested Citation

  • Andrea Meier, 2023. "Impacts of Digitalization on Small- And Medium-Sized Enterprises — Framework Development Based on a Systematic Review of the Literature From Two Decades," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 20(01), pages 1-48, February.
    • Handle: RePEc:wsi:ijitmx:v:20:y:2023:i:01:n:s021987702230004x
    DOI: 10.1142/S021987702230004X
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