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Market Size, Service Quality, and Competition in Banking

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  • ASTRID A. DICK

Abstract

Local banking markets depict enormous variation in population size. Yet this paper finds that the nature of bank competition across markets is strikingly similar. First, markets remain similarly concentrated regardless of size. Second, the number of dominant banks is roughly constant across markets of different size; it is the number of fringe banks that increases with market size. Third, service quality increases in larger markets and is higher for dominant banks. The findings suggest that banks use fixed‐cost quality investments to capture the additional demand when market size grows, thereby raising barriers to entry.

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  • Astrid A. Dick, 2007. "Market Size, Service Quality, and Competition in Banking," Journal of Money, Credit and Banking, Blackwell Publishing, vol. 39(1), pages 49-81, February.
  • Handle: RePEc:wly:jmoncb:v:39:y:2007:i:1:p:49-81
    DOI: 10.1111/j.0022-2879.2007.00003.x
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    2. José A. Novo‐Peteiro, 2023. "Product design with attribute dependence," Manchester School, University of Manchester, vol. 91(4), pages 361-385, July.
    3. Alfaihani, Sara & Badunenko, Oleg & Jaffry, Shabbar, 2021. "Market size and market structure in banking," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 72(C).
    4. Mohammed Alyakoob & Mohammad S. Rahman & Zaiyan Wei, 2021. "Where You Live Matters: Local Bank Competition, Online Marketplace Lending, and Disparity in Borrower Benefits," Information Systems Research, INFORMS, vol. 32(4), pages 1390-1411, December.
    5. Miah, Mohammad Dulal & Kabir, Md. Nurul & Safiullah, Md, 2020. "Switching costs in Islamic banking: The impact on market power and financial stability," Journal of Behavioral and Experimental Finance, Elsevier, vol. 28(C).
    6. Benjamin C. Anderson & Ian M. Sheldon, 2024. "R&D Concentration in Soybean and Cotton Markets," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 64(1), pages 93-115, February.
    7. Gerasimos T. Soldatos, 2021. "Dominant bank oligopoly and economic stability," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 26(4), pages 6416-6420, October.
    8. Santiago Carbo-Valverde & Héctor Pérez Saiz & Hongyu Xiao, 2023. "Geographical and Cultural Proximity in Retail Banking," Staff Working Papers 23-2, Bank of Canada.
    9. Hailu Abebe Wondirad, 2020. "Competition and microfinance institutions’ performance: evidence from India," International Journal of Corporate Social Responsibility, Springer, vol. 5(1), pages 1-19, December.
    10. Dominik Gutt & Philipp Herrmann & Mohammad S. Rahman, 2019. "Crowd-Driven Competitive Intelligence: Understanding the Relationship Between Local Market Competition and Online Rating Distributions," Information Systems Research, INFORMS, vol. 30(3), pages 980-994, September.
    11. Philip Molyneux & Tim Mi Zhou, 2022. "Banking market reaction to auctions of failed banks," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 27(1), pages 518-534, January.
    12. Paolo Coccorese & Alfonso Pellecchia, 2022. "Deregulation, Entry, and Competition in Local Banking Markets," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 61(2), pages 171-197, September.

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