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Quality indicators for Delphi studies

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Listed:
  • Jon Landeta
  • Aitziber Lertxundi

Abstract

The Delphi method is a technique of social research that seeks to obtain a reliable group opinion from experts. It was first created for military purposes in the mid‐1950s. Since then, its use in the scientific field has continued to spread to different disciplines and aims. Despite this expansion, however, not set of indicators of the quality of Delphi studies has yet to be developed that might provide the reader—whether an expert in the technique or not—with some framework of reference whereby to gauge what credibility should be afforded to the results of the study. In this paper, following a thorough review of the literature on the criteria used to assess Delphi studies and the items of evaluation recommended for inclusion in Delphi reports, we determine what characteristics a quality evaluation indicator for this technique should have and propose a battery of indicators based on these characteristics, which should for preference be included in the final report of a Delphi study. The proposed indicators focus on three areas that are particularly relevant to the quality of Delphi research: the quality of the panel of participating experts, the way in which relevant information is obtained from the experts, and the quality of the interaction generated among the experts.

Suggested Citation

  • Jon Landeta & Aitziber Lertxundi, 2024. "Quality indicators for Delphi studies," Futures & Foresight Science, John Wiley & Sons, vol. 6(1), March.
    • Handle: RePEc:wly:fufsci:v:6:y:2024:i:1:n:e172
    DOI: 10.1002/ffo2.172
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    References listed on IDEAS

    as
    1. Landeta, Jon & Barrutia, Jon, 2011. "People consultation to construct the future: A Delphi application," International Journal of Forecasting, Elsevier, vol. 27(1), pages 134-151, January.
    2. Barrios, Maite & Guilera, Georgina & Nuño, Laura & Gómez-Benito, Juana, 2021. "Consensus in the delphi method: What makes a decision change?," Technological Forecasting and Social Change, Elsevier, vol. 163(C).
    3. Cynthia P. Iglesias & Alexander Thompson & Wolf H. Rogowski & Katherine Payne, 2016. "Reporting Guidelines for the Use of Expert Judgement in Model-Based Economic Evaluations," PharmacoEconomics, Springer, vol. 34(11), pages 1161-1172, November.
    4. Landeta, Jon & Barrutia, Jon, 2011. "People consultation to construct the future: A Delphi application," International Journal of Forecasting, Elsevier, vol. 27(1), pages 134-151.
    5. Mauksch, Stefanie & von der Gracht, Heiko A. & Gordon, Theodore J., 2020. "Who is an expert for foresight? A review of identification methods," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    6. Olaf Helmer & Nicholas Rescher, 1959. "On the Epistemology of the Inexact Sciences," Management Science, INFORMS, vol. 6(1), pages 25-52, October.
    7. Norman Dalkey & Olaf Helmer, 1963. "An Experimental Application of the DELPHI Method to the Use of Experts," Management Science, INFORMS, vol. 9(3), pages 458-467, April.
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