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Offshore Business Process Outsourcing

Author

Listed:
  • Retová Janette
  • Pólya Attila

    (Faculty of Commerce, Department of Business Information Technology, University of Economics in Bratislava, Dolnozemská cesta 1, 852 35 Bratislava)

Abstract

This paper focuses on the relatively new growing industry of offshore business process outsourcing, which has provided developing countries with literate language and information technology skilled workforce with an excellent global business opportunity. The main advantages to business process outsourcing, cost versus quality and other reasons for choosing offshore outsourcer and the challenge of high industry attrition rates are briefly analysed here.

Suggested Citation

  • Retová Janette & Pólya Attila, 2011. "Offshore Business Process Outsourcing," Studia Commercialia Bratislavensia, Sciendo, vol. 4(15), pages 451-457, January.
    • Handle: RePEc:vrs:stcomb:v:4:y:2011:i:15:p:451-457:n:2
    DOI: 10.2478/v10151-011-0009-9
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