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Trust development across levels of analysis: An embedded-agency perspective

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  • Fabrice Lumineau
  • Oliver Schilke

Abstract

This article advances a cross-level model of trust development. Drawing upon an embedded-agency perspective from institutional theory, we combine a top-down with a bottom-up approach, reflecting the inherent duality of trust in organisational settings. Specifically, we elaborate a reciprocal process that illustrates how organisational structures influence individuals’ trust and, at the same time, how individuals’ trust manifests in organisational structures. We discuss the theoretical implications of our cross-level model for the trust literature and propose important avenues for future research.

Suggested Citation

  • Fabrice Lumineau & Oliver Schilke, 2018. "Trust development across levels of analysis: An embedded-agency perspective," Journal of Trust Research, Taylor & Francis Journals, vol. 8(2), pages 238-248, July.
    • Handle: RePEc:taf:jtrust:v:8:y:2018:i:2:p:238-248
    DOI: 10.1080/21515581.2018.1531766
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    Cited by:

    1. Lu Shen & Kevin Zheng Zhou & Chuang Zhang, 2022. "Is Interpersonal Guanxi Beneficial in Fostering Interfirm Trust? The Contingent Effect of Institutional- and Individual-Level Characteristics," Journal of Business Ethics, Springer, vol. 176(3), pages 575-592, March.
    2. Dada, Racheal Olufumilola & Owolabi, Ruth Onajite, 2021. "Influence of Organizational Trust on Effectiveness of University Registries in South-West Nigeria," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(10), pages 168-177, October.
    3. Jentjens, Sabine & Cherbib, Jihène, 2023. "Trust me if you can – Do trust propensities in granting working-from-home arrangements change during times of exogenous shocks?," Journal of Business Research, Elsevier, vol. 161(C).
    4. Carolina Guerini & Donato Masciandaro, 2023. "Financial Education between Market and State: Private Commitment, Conflicts of Interest and Public Certification," BAFFI CAREFIN Working Papers 23213, BAFFI CAREFIN, Centre for Applied Research on International Markets Banking Finance and Regulation, Universita' Bocconi, Milano, Italy.
    5. Helena Bulińska-Stangrecka & Anna Bagieńska, 2021. "The Role of Employee Relations in Shaping Job Satisfaction as an Element Promoting Positive Mental Health at Work in the Era of COVID-19," IJERPH, MDPI, vol. 18(4), pages 1-18, February.
    6. Roman Lukyanenko & Wolfgang Maass & Veda C. Storey, 2022. "Trust in artificial intelligence: From a Foundational Trust Framework to emerging research opportunities," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 1993-2020, December.

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