IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v25y2023i4d10.1007_s10796-022-10298-x.html
   My bibliography  Save this article

Why Organizations Fail in Implementing Enterprise Architecture Initiatives?

Author

Listed:
  • Yiwei Gong

    (Wuhan University)

  • Marijn Janssen

    (Delft University of Technology)

Abstract

Enterprise architecture (EA) initiatives consist of functions, processes, tools, instruments, and principles to guide the design of IT and its alignment with business. EA is often presented as a silver bullet to ensure that IT contributes to business. Yet, many EA initiatives do not work out or even fail, but in the literature this area is undertheorized. This study aims to understand the factors influencing the failure of EA initiatives. We identified 15 factors and invited 8 EA experts to evaluate the factors and their influence based on an approach combining grey systems theory, Decision-Making and Trial Evaluation Laboratory (DEMATEL), and Interpretative Structural Modeling (ISM). The findings indicate that the factors are correlated and interwoven in complex causal chains. This study reveals the root factor and suggests enhancing high-level managers’ EA knowledge and ensuring communication and leadership skills of enterprise architects as the starting point to avoid EA failure. Only later, organizing the EA function becomes important.

Suggested Citation

  • Yiwei Gong & Marijn Janssen, 2023. "Why Organizations Fail in Implementing Enterprise Architecture Initiatives?," Information Systems Frontiers, Springer, vol. 25(4), pages 1401-1419, August.
  • Handle: RePEc:spr:infosf:v:25:y:2023:i:4:d:10.1007_s10796-022-10298-x
    DOI: 10.1007/s10796-022-10298-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-022-10298-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10796-022-10298-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Hsu, Chaug-Ing & Wen, Yuh-Horng, 2000. "Application of Grey theory and multiobjective programming towards airline network design," European Journal of Operational Research, Elsevier, vol. 127(1), pages 44-68, November.
    2. Kichan Nam & Seung Woon Oh & Sung Kun Kim & Jahyun Goo & M. Sajid Khan, 2016. "Dynamics of Enterprise Architecture in the Korean Public Sector: Transformational Change vs. Transactional Change," Sustainability, MDPI, vol. 8(11), pages 1-18, October.
    3. Christian Schmidt & Peter Buxmann, 2011. "Outcomes and success factors of enterprise IT architecture management: empirical insight from the international financial services industry," European Journal of Information Systems, Taylor & Francis Journals, vol. 20(2), pages 168-185, March.
    4. Gong, Yiwei & Janssen, Marijn, 2019. "The value of and myths about enterprise architecture," International Journal of Information Management, Elsevier, vol. 46(C), pages 1-9.
    5. Ralph Foorthuis & Marlies Steenbergen & Sjaak Brinkkemper & Wiel A. G. Bruls, 2016. "A theory building study of enterprise architecture practices and benefits," Information Systems Frontiers, Springer, vol. 18(3), pages 541-564, June.
    6. Cui, Li & Chan, Hing Kai & Zhou, Yizhuo & Dai, Jing & Lim, Jia Jia, 2019. "Exploring critical factors of green business failure based on Grey-Decision Making Trial and Evaluation Laboratory (DEMATEL)," Journal of Business Research, Elsevier, vol. 98(C), pages 450-461.
    7. Bai, Chunguang & Sarkis, Joseph, 2013. "A grey-based DEMATEL model for evaluating business process management critical success factors," International Journal of Production Economics, Elsevier, vol. 146(1), pages 281-292.
    8. Kamble, Sachin S. & Gunasekaran, Angappa & Sharma, Rohit, 2020. "Modeling the blockchain enabled traceability in agriculture supply chain," International Journal of Information Management, Elsevier, vol. 52(C).
    9. Yogesh K. Dwivedi & Marijn Janssen & Emma L. Slade & Nripendra P. Rana & Vishanth Weerakkody & Jeremy Millard & Jan Hidders & Dhoya Snijders, 2017. "Driving innovation through big open linked data (BOLD): Exploring antecedents using interpretive structural modelling," Information Systems Frontiers, Springer, vol. 19(2), pages 197-212, April.
    10. Hamood Al-Kharusi & Suraya Miskon & Mahadi Bahari, 2021. "Enterprise architects and stakeholders alignment framework in enterprise architecture development," Information Systems and e-Business Management, Springer, vol. 19(1), pages 137-181, March.
    11. Negin Banaeianjahromi & Kari Smolander, 2019. "Lack of Communication and Collaboration in Enterprise Architecture Development," Information Systems Frontiers, Springer, vol. 21(4), pages 877-908, August.
    12. Schmidt, C. & Buxmann, Peter, 2011. "Outcomes and success factors of enterprise IT architecture management: empirical insight from the international financial services industry," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 48401, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    13. Henk Jonkers & Marc M. Lankhorst & Hugo W. L. ter Doest & Farhad Arbab & Hans Bosma & Roel J. Wieringa, 2006. "Enterprise architecture: Management tool and blueprint for the organisation," Information Systems Frontiers, Springer, vol. 8(2), pages 63-66, February.
    14. Marijn Janssen & Nripendra P. Rana & Emma L. Slade & Yogesh K. Dwivedi, 2018. "Trustworthiness of digital government services: deriving a comprehensive theory through interpretive structural modelling," Public Management Review, Taylor & Francis Journals, vol. 20(5), pages 647-671, May.
    15. John Wood & Shahram Sarkani & Thomas Mazzuchi & Timothy Eveleigh, 2013. "A framework for capturing the hidden stakeholder system," Systems Engineering, John Wiley & Sons, vol. 16(3), pages 251-266, September.
    16. Hossein Safari & Zahra Faraji & Setareh Majidian, 2016. "Identifying and evaluating enterprise architecture risks using FMEA and fuzzy VIKOR," Journal of Intelligent Manufacturing, Springer, vol. 27(2), pages 475-486, April.
    17. Min-Seok Pang & Ali Tafti & M. S. Krishnan, 2016. "Do CIO IT Budgets Explain Bigger or Smaller Governments? Theory and Evidence from U.S. State Governments," Management Science, INFORMS, vol. 62(4), pages 1020-1041, April.
    18. Aurona Gerber & Pierre le Roux & Alta van der Merwe, 2020. "Enterprise Architecture as Explanatory Information Systems Theory for Understanding Small- and Medium-Sized Enterprise Growth," Sustainability, MDPI, vol. 12(20), pages 1-31, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sujeet K. Sharma & Marijn Janssen & Deborah Bunker & Carine Dominguez-Péry & Jang Bahadur Singh & Yogesh K. Dwivedi & Santosh K. Misra, 2023. "Unlocking the Potential of Smart Technologies: Addressing Adoption Challenges," Information Systems Frontiers, Springer, vol. 25(4), pages 1293-1298, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gong, Yiwei & Janssen, Marijn, 2019. "The value of and myths about enterprise architecture," International Journal of Information Management, Elsevier, vol. 46(C), pages 1-9.
    2. Baabdullah, Abdullah M. & Alalwan, Ali Abdallah & Algharabat, Raed S. & Metri, Bhimaraya & Rana, Nripendra P., 2022. "Virtual agents and flow experience: An empirical examination of AI-powered chatbots," Technological Forecasting and Social Change, Elsevier, vol. 181(C).
    3. Gandhi, Mohina & Kar, Arpan Kumar, 2022. "How do Fortune firms build a social presence on social media platforms? Insights from multi-modal analytics," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    4. Paul, Sanjoy Kumar & Chowdhury, Priyabrata & Moktadir, Md. Abdul & Lau, Kwok Hung, 2021. "Supply chain recovery challenges in the wake of COVID-19 pandemic," Journal of Business Research, Elsevier, vol. 136(C), pages 316-329.
    5. Jia, Xiaohui & Cui, Yongmei, 2021. "Examining interrelationships of barriers in the evolution of maritime port smartification from a systematic perspective," Transport Policy, Elsevier, vol. 114(C), pages 49-58.
    6. Negin Banaeianjahromi & Kari Smolander, 2019. "Lack of Communication and Collaboration in Enterprise Architecture Development," Information Systems Frontiers, Springer, vol. 21(4), pages 877-908, August.
    7. Rogier van de Wetering & Tom Hendrickx & Sjaak Brinkkemper & Sherah Kurnia, 2021. "The Impact of EA-Driven Dynamic Capabilities, Innovativeness, and Structure on Organizational Benefits: A Variance and fsQCA Perspective," Sustainability, MDPI, vol. 13(10), pages 1-23, May.
    8. Nisha Mary Thomas, 2023. "Modeling key enablers influencing FinTechs offering SME credit services: A multi-stakeholder perspective," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-27, December.
    9. Ralph Foorthuis & Marlies Steenbergen & Sjaak Brinkkemper & Wiel A. G. Bruls, 2016. "A theory building study of enterprise architecture practices and benefits," Information Systems Frontiers, Springer, vol. 18(3), pages 541-564, June.
    10. Duong Dang & Samuli Pekkola, 0. "Institutional Perspectives on the Process of Enterprise Architecture Adoption," Information Systems Frontiers, Springer, vol. 0, pages 1-13.
    11. Duong Dang & Samuli Pekkola, 2020. "Institutional Perspectives on the Process of Enterprise Architecture Adoption," Information Systems Frontiers, Springer, vol. 22(6), pages 1433-1445, December.
    12. Rana, Nripendra P. & Barnard, Daniel J. & Baabdullah, Abdullah M.A. & Rees, Daniel & Roderick, Sian, 2019. "Exploring barriers of m-commerce adoption in SMEs in the UK: Developing a framework using ISM," International Journal of Information Management, Elsevier, vol. 44(C), pages 141-153.
    13. Nripendra P. Rana & Sunil Luthra & Sachin Kumar Mangla & Rubina Islam & Sian Roderick & Yogesh K. Dwivedi, 2019. "Barriers to the Development of Smart Cities in Indian Context," Information Systems Frontiers, Springer, vol. 21(3), pages 503-525, June.
    14. Farrukh Saleem & Bahjat Fakieh, 2020. "Enterprise Architecture and Organizational Benefits: A Case Study," Sustainability, MDPI, vol. 12(19), pages 1-23, October.
    15. Ayed Alwadain, 2020. "Enterprise Architecture: A Business Value Realization Model," Sustainability, MDPI, vol. 12(20), pages 1-17, October.
    16. Rogier van de Wetering & Sherah Kurnia & Svyatoslav Kotusev, 2020. "The Effect of Enterprise Architecture Deployment Practices on Organizational Benefits: A Dynamic Capability Perspective," Sustainability, MDPI, vol. 12(21), pages 1-21, October.
    17. Raj, Alok & Kumar, J. Ajith & Bansal, Prateek, 2020. "A multicriteria decision making approach to study barriers to the adoption of autonomous vehicles," Transportation Research Part A: Policy and Practice, Elsevier, vol. 133(C), pages 122-137.
    18. Dwivedi, Ashish & Moktadir, Md. Abdul & Chiappetta Jabbour, Charbel José & de Carvalho, Daniel Estima, 2022. "Integrating the circular economy and industry 4.0 for sustainable development: Implications for responsible footwear production in a big data-driven world," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    19. Gan, Xiaolong & Liu, Lanchi & Wen, Tao & Webber, Ronald, 2022. "Modelling interrelationships between barriers to adopting green building technologies in China's rural housing via grey-DEMATEL," Technology in Society, Elsevier, vol. 70(C).
    20. Taab Ahmad Samad & Rohit Sharma & Kunal K Ganguly & Samuel Fosso Wamba & Geetika Jain, 2023. "Enablers to the adoption of blockchain technology in logistics supply chains: evidence from an emerging economy," Annals of Operations Research, Springer, vol. 327(1), pages 251-291, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:25:y:2023:i:4:d:10.1007_s10796-022-10298-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.