IDEAS home Printed from https://ideas.repec.org/a/pal/abaman/v23y2024i2d10.1057_s41291-022-00205-2.html
   My bibliography  Save this article

The Interplay of digitalization, organizational support, workforce agility and task performance in a blended working environment: evidence from Indian public sector organizations

Author

Listed:
  • Sanjeet Kumar Sameer

    (Dr. Rajendra Prasad Central Agricultural University)

Abstract

Dynamic changes in business environment due to unforeseen factors such as COVID-19 pandemic may pose a threat to business continuity of an organization and challenge traditional ways of working. Blended working arrangement could be a possible alternative under such situations. This study examines the role of perceived usefulness of digitalization (PUD), workforce agility (WA) and perceived organizational support (POS) in task performance (TPBW) and explains the underlying process. Survey results of 201 managers of Indian public section organizations show that PUD, WA and TPBW are positively related to each other. However, POS neither plays a direct nor a moderating role in their relationships. WA partially mediates the relationship of PUD and TPBW. Theoretical contributions and managerial implications have been discussed.

Suggested Citation

  • Sanjeet Kumar Sameer, 2024. "The Interplay of digitalization, organizational support, workforce agility and task performance in a blended working environment: evidence from Indian public sector organizations," Asian Business & Management, Palgrave Macmillan, vol. 23(2), pages 266-286, April.
    • Handle: RePEc:pal:abaman:v:23:y:2024:i:2:d:10.1057_s41291-022-00205-2
    DOI: 10.1057/s41291-022-00205-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/s41291-022-00205-2
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1057/s41291-022-00205-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Anca-Ioana Munteanu & Nicolae Bibu & Marian Nastase & Nicoleta Cristache & Cosmin Matis, 2020. "Analysis of Practices to Increase the Workforce Agility and to Develop a Sustainable and Competitive Business," Sustainability, MDPI, vol. 12(9), pages 1-14, April.
    2. Nico W Van Yperen & Eric F Rietzschel & Kiki M M De Jonge, 2014. "Blended Working: For Whom It May (Not) Work," PLOS ONE, Public Library of Science, vol. 9(7), pages 1-8, July.
    3. Ashutosh Muduli, 2016. "Exploring the facilitators and mediators of workforce agility: an empirical study," Management Research Review, Emerald Group Publishing Limited, vol. 39(12), pages 1567-1586, December.
    4. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    5. Yipeng Liu & Jong Min Lee & Celia Lee, 2020. "The challenges and opportunities of a global health crisis: the management and business implications of COVID-19 from an Asian perspective," Asian Business & Management, Palgrave Macmillan, vol. 19(3), pages 277-297, July.
    6. Ashutosh Muduli, 2016. "Exploring the facilitators and mediators of workforce agility: an empirical study," Management Research Review, Emerald Group Publishing Limited, vol. 39(12), pages 1567-1586, December.
    7. Sanjeet Kumar Sameer & Pushpendra Priyadarshi, 2021. "Interplay of organizational identification, regulatory focused job crafting and job satisfaction in management of emerging job demands: evidence from public sector enterprises," International Review of Public Administration, Taylor & Francis Journals, vol. 26(1), pages 73-91, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mohammed Usman & Dr. Ibrahim Garba Muhammad & Dr. Najafi Auwal Ibrahim, 2020. "Effect of Perceived Organizational Support on Non-Monetary Compensation and Employee Performance at Federal University of Kashere Gombe State," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 4(10), pages 367-373, October.
    2. Lukas Heidt & Felix Gauger & Andreas Pfnür, 2023. "Work from Home Success: Agile work characteristics and the Mediating Effect of supportive HRM," Review of Managerial Science, Springer, vol. 17(6), pages 2139-2164, August.
    3. Christian Arnold & Kai-Ingo Voigt, 2019. "Determinants of Industrial Internet of Things Adoption in German Manufacturing Companies," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(06), pages 1-21, October.
    4. Iva Gregurec & Martina Tomičić Furjan & Katarina Tomičić-Pupek, 2021. "The Impact of COVID-19 on Sustainable Business Models in SMEs," Sustainability, MDPI, vol. 13(3), pages 1-24, January.
    5. Philippe Cohard, 2020. "Information Systems Values: A Study of the Intranet in Three French Higher Education Institutions," Post-Print hal-02987225, HAL.
    6. Awni Rawashdeh, 2013. "Study Toward The Understanding Of Behavioral Intention To Use A Customer Relationship Management (Crm) Systems," Far East Journal of Psychology and Business, Far East Research Centre, vol. 12(1), pages 1-11, September.
    7. Melih Engin & Fatih Gürses, 2019. "Adoption of Hospital Information Systems in Public Hospitals in Turkey: An Analysis with the Unified Theory of Acceptance and Use of Technology Model," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(06), pages 1-19, October.
    8. Hasan, Rajibul & Lowe, Ben & Petrovici, Dan, 2020. "Consumer adoption of pro-poor service innovations in subsistence marketplaces," Journal of Business Research, Elsevier, vol. 121(C), pages 461-475.
    9. Morosan, Cristian, 2016. "An empirical examination of U.S. travelers’ intentions to use biometric e-gates in airports," Journal of Air Transport Management, Elsevier, vol. 55(C), pages 120-128.
    10. Tsung Teng Chen, 2012. "The development and empirical study of a literature review aiding system," Scientometrics, Springer;Akadémiai Kiadó, vol. 92(1), pages 105-116, July.
    11. Lawrence Bunnell & Kweku-Muata Osei-Bryson & Victoria Y. Yoon, 0. "RecSys Issues Ontology: A Knowledge Classification of Issues for Recommender Systems Researchers," Information Systems Frontiers, Springer, vol. 0, pages 1-42.
    12. Issa Mohamed Al Dafaei & Zurida Ismail & Mohd Ali Samsudin & Firas Jalal Shakir, 2013. "The Mediating Effect of Self-Efficacy towards the Relationship Between Attitudes And Level of Use Towards Instructional Computer Technology in Oman," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 3(12), pages 2382-2398, December.
    13. Abdesamad Zouine & Pierre Fenies, 2014. "The Critical Success Factors Of The ERP System Project: A Meta-Analysis Methodology," Post-Print hal-01419785, HAL.
    14. Debora Bettiga & Lucio Lamberti & Emanuele Lettieri, 2020. "Individuals’ adoption of smart technologies for preventive health care: a structural equation modeling approach," Health Care Management Science, Springer, vol. 23(2), pages 203-214, June.
    15. Baier-Fuentes, Hugo & Andrade-Valbuena, Nelson A. & Huertas Gonzalez-Serrano, Maria & Gaviria-Marin, Magaly, 2023. "Bricolage as an effective tool for the survival of owner-managed SMEs during crises," Journal of Business Research, Elsevier, vol. 157(C).
    16. Mbassi, Christophe Martial & Messono, Omang Ombolo, 2023. "Historical technology and current economic development: Reassessing the nature of the relationship," Technological Forecasting and Social Change, Elsevier, vol. 195(C).
    17. Luke Butcher & Ian Phau & Min Teah, 2016. "Brand prominence in luxury consumption: Will emotional value adjudicate our longing for status?," Journal of Brand Management, Palgrave Macmillan, vol. 23(6), pages 701-715, November.
    18. Ahmed Ibrahim Alzahrani & T. Ramayah & Nalini Suppiah & Osama Alfarraj & Nasser Alalwan, 2020. "Modeling Blog Usage From a Developing Country Perspective Using Structural Equation Modeling (SEM)," SAGE Open, , vol. 10(3), pages 21582440209, July.
    19. Sudip Bhattacharjee & Lewis Shaw, 2001. "Evidence that independent research projects improve accounting students' technology-related perceptions and skills," Accounting Education, Taylor & Francis Journals, vol. 10(1), pages 83-103.
    20. Chen-Yuan Chen & Bih-Yaw Shih & Shih-Hsien Yu, 2012. "Disaster prevention and reduction for exploring teachers’ technology acceptance using a virtual reality system and partial least squares techniques," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 62(3), pages 1217-1231, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:abaman:v:23:y:2024:i:2:d:10.1057_s41291-022-00205-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.