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Uncovering and Addressing the Challenges in the Adoption of E-Procurement System: Adoption Process Stages in SMEs

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  • Muhammad Naeem

    (University of Gloucestershire, UK)

Abstract

Small businesses have many challenges that must be resolved before adoption of e-procurement systems. The present study aims to understand the various financial, technological, educational, organizational, banking, and customers challenges in the adoption of e-procurement system in SME. Based on these challenges, this study has recommended how SME can adopt e-procurement systems. The study followed an interpretivist approach based on qualitative design using 30 non-directive and semi-structured interviews from the various stakeholders of SME. Results reveal the financial, technological, educational, organizational, banking, and suppliers' challenges in the adoption of e-procurement system. Findings emerged with various themes such as limited financial budget and support, high cybercrime rate and lower level of privacy, lack of e-commerce educational programs, and lower level of learning opportunities. Top management must address employee, financial, organizational, and educational challenges before adoption of e-procurement system in SME.

Suggested Citation

  • Muhammad Naeem, 2021. "Uncovering and Addressing the Challenges in the Adoption of E-Procurement System: Adoption Process Stages in SMEs," International Journal of Information Systems and Supply Chain Management (IJISSCM), IGI Global, vol. 14(1), pages 1-22, January.
    • Handle: RePEc:igg:jisscm:v:14:y:2021:i:1:p:1-22
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    Cited by:

    1. Runqin He, 2022. "Automatic Equipment Design of Intelligent Manufacturing Flexible Production Line Based on Industrial Motorized Spindle," International Journal of Information Systems and Supply Chain Management (IJISSCM), IGI Global, vol. 15(2), pages 1-13, April.

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