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Agent Banking and Financial Inclusion: The Case of Bangladesh

Author

Listed:
  • Nabila Nisha

    (North South University, Dhaka, Bangladesh)

  • Kashfiya Nawrin

    (North South University, Dhaka, Bangladesh)

  • Anika Bushra

    (Johns Hopkins University, Baltimore, Maryland)

Abstract

Access to financial services has always been limited in Bangladesh. The need for financial inclusion has thus largely surfaced in the country. As a result, agent banking services were implemented via an inclusive digital financial program across rural and unbanked areas of Bangladesh. Despite having a significant impact upon financial inclusion across developing countries, literature in this realm lacks in-depth investigations on agent banking and its impact on financial inclusion. This study thus aims to represent the overall aspect of agent banking and its association with financial inclusion in the setting of the developing country of Bangladesh. For this research, a case study approach has been employed. The study highlights that agent banking is an effective and credible way of entrenching financial deepening across the unbanked areas of Bangladesh. Moreover, the study emphasizes that agent banking can secure access to financial services for the rural poor and generate wholesome development for Bangladesh.

Suggested Citation

  • Nabila Nisha & Kashfiya Nawrin & Anika Bushra, 2020. "Agent Banking and Financial Inclusion: The Case of Bangladesh," International Journal of Asian Business and Information Management (IJABIM), IGI Global, vol. 11(1), pages 127-141, January.
    • Handle: RePEc:igg:jabim0:v:11:y:2020:i:1:p:127-141
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    Cited by:

    1. Gupta, Sanal & Singh, Puran, 2023. "What drives activity of banking agents? Evidence from Rural India," World Development Perspectives, Elsevier, vol. 31(C).
    2. Mohammad Ali Ashraf, 2023. "Comprehending the intention to use branchless banking by rural people during the corona pandemic: evidence from Bangladesh," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(1), pages 99-116, March.

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