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L?innovazione nei servizi pubblici: un caso nel settore sanitario

Author

Listed:
  • Giulio Maggiore
  • Alfonso Morvillo

Abstract

Il paper si propone di offrire un contributo al dibattito teorico sull?innovazione nei servizi pubblici, verificando l?efficacia interpretativa di alcuni framework sviluppati di recente dalla letteratura che mancano, per?, ancora di sufficienti riscontri empirici. In particolare, il lavoro si basa su due fondamentali riferimenti teorici: il modello multiagente di Windrum e Garc?a-Go?i (2008), che fornisce una rappresentazione della rete complessa di interazioni fra utenti, fornitori di servizi e policy maker che d? vita all?innovazione, e il modello della "collaborative innovation" di Sorensen e Torfing, 2011 che propone una lettura processuale delle modalit? attraverso cui tale interazione prende forma e si sviluppa all?interno del network degli attori coinvolti. Grazie alla combinazione di questi due approcci teorici complementari, si possono individuare chiavi di lettura nuove e efficaci per interpretare le dinamiche che caratterizzano il fenomeno dell?innovazione nei servizi pubblici. La validazione del framework di analisi ? stata realizzata attraverso lo studio di un caso nel settore della sanit? pubblica italiana: un contesto particolarmente indicato per una verifica empirica, a causa della sua elevata complessit? operativa e relazionale.

Suggested Citation

  • Giulio Maggiore & Alfonso Morvillo, 2015. "L?innovazione nei servizi pubblici: un caso nel settore sanitario," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 127-153.
  • Handle: RePEc:fan:ededed:v:html10.3280/ed2015-001006
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    References listed on IDEAS

    as
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    More about this item

    Keywords

    Innovazione collaborativa; servizi pubblici; sanit?;
    All these keywords.

    JEL classification:

    • L22 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Organization and Market Structure
    • O38 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Government Policy
    • I19 - Health, Education, and Welfare - - Health - - - Other

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