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The Impact of Knowledge Management on Organizational Performance: An Empirical Study of Kuwait University

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  • Mohammad Q. Ahmad Al-Qarioti

    (Kuwait University, Kuwait)

Abstract

Knowledge management (KM) is a process that transforms individual knowledge into organizational institutionalized knowledge. The purpose of this paper is to shed light on KM infrastructure at Kuwait University to see how faculty members evaluate KM influence on organizational performance. Study findings provide insights into the infrastructure and process capabilities needed to provide knowledge support for organizational activities. The study was based on a stratified random sample consists of (355) faculty members from various colleges at Kuwait university. Study results show that faculty members evaluate knowledge management as “very good” with a (3.52) mean score at Likert five point scale, which indicates that Knowledge management components are highly related to organizational performance. Implications, imitations of the study, and recommendations regarding appropriate investments in knowledge management to enhance organizational performance are discussed.

Suggested Citation

  • Mohammad Q. Ahmad Al-Qarioti, 2015. "The Impact of Knowledge Management on Organizational Performance: An Empirical Study of Kuwait University," Eurasian Journal of Business and Management, Eurasian Publications, vol. 3(4), pages 36-54.
  • Handle: RePEc:ejn:ejbmjr:v:3:y:2015:i:4:p:36-54
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    References listed on IDEAS

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    4. Skerlavaj, Miha & Stemberger, Mojca Indihar & Skrinjar, Rok & Dimovski, Vlado, 2007. "Organizational learning culture--the missing link between business process change and organizational performance," International Journal of Production Economics, Elsevier, vol. 106(2), pages 346-367, April.
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    Cited by:

    1. Abdullatef Alkandari & Dr. Ra’ed Masa’deh & Prof. Musa Al-Lozi, 2017. "Knowledge Management and its Role on Organizational Crisis Management: A Literature Review," Journal of Social Sciences (COES&RJ-JSS), , vol. 6(4), pages 833-850, October.
    2. Adi Anuar Azmin* & Azizi Abu Bakar & Abdullah Hj. Abd. Ghani, 2018. "The Moderating Effects of Islamic Business Ethics on Organizational support of Residential Project Performance in Malaysia," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 277-283:6.
    3. Nurul Mohammad Zayed & Friday Ogbu Edeh & Khan Mohammad Anwarul Islam & Vitalii Nitsenko & Tetiana Dubovyk & Hanna Doroshuk, 2022. "An Investigation into the Effect of Knowledge Management on Employee Retention in the Telecom Sector," Administrative Sciences, MDPI, vol. 12(4), pages 1-14, October.
    4. Ion Popa & Simona Cătălina Ștefan, 2019. "Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations," IJERPH, MDPI, vol. 16(7), pages 1-21, March.

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