IDEAS home Printed from https://ideas.repec.org/a/eee/telpol/v46y2022i3s0308596121001695.html
   My bibliography  Save this article

Factors affecting the sustainability of telecentres in developing countries

Author

Listed:
  • Thai, Do Manh
  • Duong, Dang
  • Falch, Morten
  • Xuan, Chung Bui
  • Thu, Tran Thi Anh

Abstract

Due to rapid technological changes, governments in developing countries have paid special attention to sustainability. However, understanding insights into the sustainability of telecentres remains an open question. This paper aims to fill this gap. We conducted a case study in Vietnam by using both qualitative and quantitative data. We used the Kumar and Best's (2006) model as our theoretical lens to analyse the sustainability of telecentres in Vietnam. The paper finds that telecentres have shifted their concept to provide a wide range of services, both online and offline. The paper indicates that technological, political, and social sustainability are important for the sustainability of telecentres. The paper recommends that we should take the role of state-owned enterprises and the digital transformation into consideration to sustain telecentres. Furthermore, the paper indicates the mutual relation between political and technical sustainability with social sustainability that has not been yet unveiled in the prior literature.

Suggested Citation

  • Thai, Do Manh & Duong, Dang & Falch, Morten & Xuan, Chung Bui & Thu, Tran Thi Anh, 2022. "Factors affecting the sustainability of telecentres in developing countries," Telecommunications Policy, Elsevier, vol. 46(3).
    • Handle: RePEc:eee:telpol:v:46:y:2022:i:3:s0308596121001695
    DOI: 10.1016/j.telpol.2021.102265
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0308596121001695
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.telpol.2021.102265?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Andrei Shleifer, 1998. "State versus Private Ownership," Journal of Economic Perspectives, American Economic Association, vol. 12(4), pages 133-150, Fall.
    2. Michael L. Best & Rajendra Kumar, 2008. "Sustainability Failures of Rural Telecenters: Challenges from the Sustainable Access in Rural India (SARI) Project," Information Technologies and International Development, MIT Press, vol. 4(4), pages 31-45, October/J.
    3. Rao, Siriginidi Subba, 2008. "Social development in Indian rural communities: Adoption of telecentres," International Journal of Information Management, Elsevier, vol. 28(6), pages 474-482.
    4. Liu, Chun, 2016. "Sustainability of rural informatization programs in developing countries: A case study of China׳s Sichuan province," Telecommunications Policy, Elsevier, vol. 40(7), pages 714-724.
    5. Savita Bailur, 2007. "Using Stakeholder Theory to Analyze Telecenter Projects," Information Technologies and International Development, MIT Press, vol. 3(3), pages 61-80, March.
    6. Thai, Do Manh & Falch, Morten, 2018. "Universal service in Vietnam: An institutional approach," Telecommunications Policy, Elsevier, vol. 42(4), pages 323-332.
    7. Ted Tschang & Mathurot Chuladul & Thuy Thu Le, 2002. "Scaling-up information services for development: a framework of increasing returns for telecentres," Journal of International Development, John Wiley & Sons, Ltd., vol. 14(1), pages 129-141.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Do Manh Thai & Duong, Dang & Falch, Morten & Chung Bui Xuan & Tran Thi Anh Thu, 2021. "Factors Affecting the Sustainability of Telecentres in the Developing Country," 23rd ITS Biennial Conference, Online Conference / Gothenburg 2021. Digital societies and industrial transformations: Policies, markets, and technologies in a post-Covid world 238017, International Telecommunications Society (ITS).
    2. Avgerou, Chrisanthi, 2010. "Discourses on ICT and development," LSE Research Online Documents on Economics 35564, London School of Economics and Political Science, LSE Library.
    3. Goswami, Rupak & Ghosh Roy, Jhumpa & Ghose, Jhulan, 2010. "Telesupport Experiment for Agricultural Information Management in West Bengal, India," MPRA Paper 21571, University Library of Munich, Germany.
    4. Juan Pablo Atal & José Ignacio Cuesta & Felipe González & Cristóbal Otero, 2024. "The Economics of the Public Option: Evidence from Local Pharmaceutical Markets," American Economic Review, American Economic Association, vol. 114(3), pages 615-644, March.
    5. Haikun Zhu, 2018. "Social Stability and Resource Allocation within Business Groups," Working Papers Series 79, Institute for New Economic Thinking.
    6. David Martimort & Flavio Menezes & Myrna Wooders & ELISABETTA IOSSA & DAVID MARTIMORT, 2015. "The Simple Microeconomics of Public-Private Partnerships," Journal of Public Economic Theory, Association for Public Economic Theory, vol. 17(1), pages 4-48, February.
    7. Fu, Tong & Jian, Ze, 2020. "A developmental state: How to allocate electricity efficiently in a developing country," Energy Policy, Elsevier, vol. 138(C).
    8. Ufuk Akcigit & Harun Alp & André Diegmann & Nicolas Serrano-Velarde, 2023. "Committing to Grow: Privatizations and Firm Dynamics in East Germany," Working Papers 685, IGIER (Innocenzo Gasparini Institute for Economic Research), Bocconi University.
    9. Elisabetta Iossa & David Martimort, 2012. "Risk allocation and the costs and benefits of public--private partnerships," RAND Journal of Economics, RAND Corporation, vol. 43(3), pages 442-474, September.
    10. Orietta DESSY & Massimo FLORIO, 2004. "Workers' earnings in the UK before and after privatisation: a study of five industries," Departmental Working Papers 2004-13, Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano.
    11. Jianghua Zhou & Rui Wu & Jizhen Li, 2019. "More ties the merrier? Different social ties and firm innovation performance," Asia Pacific Journal of Management, Springer, vol. 36(2), pages 445-471, June.
    12. Wahyoe Soedarmono & Philippe Rous & Amine Tarazi, 2011. "Bank Capital and Self-Interested Managers: Evidence from Indonesia," Working Papers hal-00918584, HAL.
    13. O'Toole, Conor M. & Morgenroth, Edgar L.W. & Ha, Thuy T., 2016. "Investment efficiency, state-owned enterprises and privatisation: Evidence from Viet Nam in Transition," Journal of Corporate Finance, Elsevier, vol. 37(C), pages 93-108.
    14. John Bishop & Ludger Wossmann, 2004. "Institutional Effects in a Simple Model of Educational Production," Education Economics, Taylor & Francis Journals, vol. 12(1), pages 17-38.
    15. Walsh, Patrick Paul & Whelan, Ciara, 2001. "Firm performance and the political economy of corporate governance: survey evidence for Bulgaria, Hungary, Slovakia and Slovenia," Economic Systems, Elsevier, vol. 25(2), pages 85-112, June.
    16. Gasperin, Simone, 2022. "Lessons from the past for 21st century systems of state-owned enterprises: The case of Italy's IRI in the 1930s," Structural Change and Economic Dynamics, Elsevier, vol. 62(C), pages 599-612.
    17. Xia, Jun, 2022. "Juggling ecumenical wisdoms and xenophobic institutions: Framing and modelling China's telecommunications universal service and rural digitalization initiatives and policies," Telecommunications Policy, Elsevier, vol. 46(2).
    18. Paul H. Jensen & Robin E. Stonecash, 2004. "The Efficiency of Public Sector Outsourcing Contracts: A Literature Review," Melbourne Institute Working Paper Series wp2004n29, Melbourne Institute of Applied Economic and Social Research, The University of Melbourne.
    19. Doan, Anh-Tuan & Lin, Kun-Li & Doong, Shuh-Chyi, 2020. "State-controlled banks and income smoothing. Do politics matter?," The North American Journal of Economics and Finance, Elsevier, vol. 51(C).
    20. Jos van Bommel & Jose Penalva, 2012. "The Governance of Perpetual Financial Intermediaries," DEM Discussion Paper Series 12-10, Department of Economics at the University of Luxembourg.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:telpol:v:46:y:2022:i:3:s0308596121001695. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/30471/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.