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Payment scheme self-selection in the credence goods market: An experimental study

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  • Bejarano, Hernán
  • Green, Ellen P.
  • Rassenti, Stephen

Abstract

Given heterogeneity in expert behavior across payment schemes in credence goods markets, it is important to understand the consequences of payment scheme selection on market outcomes. To study the effect that expert payment selection has on customer well-being, we recruited subjects to participate in a real-effort credence goods laboratory game. Experts were either randomly assigned or faced with the choice of three payment schemes: fee-for-service, salary, and capitation. We found that when experts selected fee-for-service payment customers experience significantly worse outcomes than when experts were randomly assigned to fee-for-service. In contrast, whether experts selected or were randomly assigned to salary payment, customer outcomes did not change.

Suggested Citation

  • Bejarano, Hernán & Green, Ellen P. & Rassenti, Stephen, 2017. "Payment scheme self-selection in the credence goods market: An experimental study," Journal of Economic Behavior & Organization, Elsevier, vol. 142(C), pages 396-403.
    • Handle: RePEc:eee:jeborg:v:142:y:2017:i:c:p:396-403
    DOI: 10.1016/j.jebo.2017.08.004
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    Cited by:

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    2. Atehortua, S & Rodríguez-Valencia, A, 2021. "Physician s Allocation Preferences under Scarcity and Uncertainty," Documentos de Trabajo 19665, Universidad del Rosario.
    3. Manela Karunadasa & Katri K. Sieberg & Toni Tapani Kristian Jantunen, 2023. "Payment Systems, Supplier-Induced Demand, and Service Quality in Credence Goods: Results from a Laboratory Experiment," Games, MDPI, vol. 14(3), pages 1-31, May.
    4. Jeannette Brosig‐Koch & Nadja Kairies‐Schwarz & Johanna Kokot, 2017. "Sorting into payment schemes and medical treatment: A laboratory experiment," Health Economics, John Wiley & Sons, Ltd., vol. 26(S3), pages 52-65, December.
    5. Agrawal, Anjali & Green, Ellen P. & Lavergne, Lisa, 2019. "Gender effects in the credence goods market: An experimental study," Economics Letters, Elsevier, vol. 174(C), pages 195-199.
    6. Green, Ellen P. & Kloosterman, Andrew, 2022. "Agent sorting by incentive systems in mission firms: Implications for healthcare and other credence goods markets," Journal of Economic Behavior & Organization, Elsevier, vol. 200(C), pages 408-429.

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