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Two-sided platform competition with multihoming agents: An empirical study on the daily deals market

Author

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  • Kim, Byung–Cheol
  • Lee, Jeongsik “Jay”
  • Park, Hyunwoo

Abstract

The Internet and mobile revolutions gave birth to many information-based platforms that have low entry costs with highly imitable business models. Exploiting granular deal-level data, we empirically study the U.S. daily deals promotion market, characterized by frequent multihoming of consumers and merchants leading to intense competition in over 150 regional markets between two major platforms, Groupon and LivingSocial. Consistent with the competitive pressure due to prevalent multihoming on the consumer side, we find little inter-platform difference in deal terms such as discount rate, price and value offered to consumers. On the merchant side, merchants that performed worse in the first promotion were more likely to switch to a competing platform for the next promotion. However, such platform switching brought little improvement in coupon sales in the subsequent promotion, particularly when the merchant switched from the market leader to a newer platform. Being first in a regional market provided an advantage to the platform in coupon sales, but that advantage quickly attenuated as promotions were repeated. Thus, in the presence of multihoming agents, the daily deal platforms appear to find it difficult to create a competitive bottleneck in either side of the market. The insight from our findings can be extended to other infomediary platform markets.

Suggested Citation

  • Kim, Byung–Cheol & Lee, Jeongsik “Jay” & Park, Hyunwoo, 2017. "Two-sided platform competition with multihoming agents: An empirical study on the daily deals market," Information Economics and Policy, Elsevier, vol. 41(C), pages 36-53.
  • Handle: RePEc:eee:iepoli:v:41:y:2017:i:c:p:36-53
    DOI: 10.1016/j.infoecopol.2017.06.006
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    Citations

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    Cited by:

    1. Heiko Karle & Martin Peitz & Markus Reisinger, 2020. "Segmentation versus Agglomeration: Competition between Platforms with Competitive Sellers," Journal of Political Economy, University of Chicago Press, vol. 128(6), pages 2329-2374.
    2. Kim, Suwon, 2018. "Snack-media platform market segmentation based on user heterogeneity: A Q-methodology approach," 22nd ITS Biennial Conference, Seoul 2018. Beyond the boundaries: Challenges for business, policy and society 190357, International Telecommunications Society (ITS).
    3. Mark J. Tremblay, 2019. "Platform Competition and Endogenous Switching Costs," Journal of Industry, Competition and Trade, Springer, vol. 19(4), pages 537-559, December.
    4. Sebastian Wai, 2022. "Software quality and backward compatibility in the video game industry," Economia e Politica Industriale: Journal of Industrial and Business Economics, Springer;Associazione Amici di Economia e Politica Industriale, vol. 49(3), pages 545-570, September.
    5. Hui Li & Feng Zhu, 2021. "Information Transparency, Multihoming, and Platform Competition: A Natural Experiment in the Daily Deals Market," Management Science, INFORMS, vol. 67(7), pages 4384-4407, July.

    More about this item

    Keywords

    Platform competition; Two-sided markets; Online daily deals; Multihoming;
    All these keywords.

    JEL classification:

    • D40 - Microeconomics - - Market Structure, Pricing, and Design - - - General
    • L10 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - General
    • M20 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - General

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