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Building capacity in the healthcare sector: A strengths-based approach for increasing employees' well-being and organisational resilience

Author

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  • Brunetto, Yvonne
  • Dick, Tom
  • Xerri, Matthew
  • Cully, Ashley

Abstract

This study uses Appreciative Inquiry (AI) as a lens for informing the process for building on employees' existing wellbeing within one Australian organisation, using the ‘discovery, dreaming, designing, and achieving destiny’ process. Using POSH as a theoretical framework, we worked with a large Not-For-Profit healthcare organisation as part of the ‘discovery’ phase to identify elements of what was positive, flourishing, and life-giving in the practices of their employees. During the ‘dreaming’ process, employees' wellbeing was identified as a strength. During the ‘designing’ phase, a training program was co-designed to build on employees' existing levels of wellbeing. This paper reports outcomes as part of the ‘achieving destiny component’ of the AI process. In particular, the outcomes show that employees' knowledge of, and ability to use positive emotions increased, which is a positive first step for increasing employees' wellbeing and organisational resilience.

Suggested Citation

  • Brunetto, Yvonne & Dick, Tom & Xerri, Matthew & Cully, Ashley, 2020. "Building capacity in the healthcare sector: A strengths-based approach for increasing employees' well-being and organisational resilience," Journal of Management & Organization, Cambridge University Press, vol. 26(3), pages 309-323, May.
  • Handle: RePEc:cup:jomorg:v:26:y:2020:i:3:p:309-323_3
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    Cited by:

    1. Nasser Saad Al Kahtani & Sulphey M. M., 2022. "A Study on How Psychological Capital, Social Capital, Workplace Wellbeing, and Employee Engagement Relate to Task Performance," SAGE Open, , vol. 12(2), pages 21582440221, May.
    2. Mei Peng Low, 2023. "Employee-Centered CSR in Driving Business Resilience," GATR Journals gjbssr637, Global Academy of Training and Research (GATR) Enterprise.

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