Do Users Hate Redesign? - A Literature Review On User Resistance To Interface Changes
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- Jones, Michael A. & Reynolds, Kristy E. & Weun, Seungoog & Beatty, Sharon E., 2003. "The product-specific nature of impulse buying tendency," Journal of Business Research, Elsevier, vol. 56(7), pages 505-511, July.
- Madison N. Ngafeeson & Vishal Midha, 2014. "An exploratory study of user resistance in healthcare IT," International Journal of Electronic Finance, Inderscience Enterprises Ltd, vol. 8(1), pages 74-94.
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More about this item
Keywords
user resistance to change; interface design; user interface;All these keywords.
JEL classification:
- D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
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