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Middle management involvement in resource allocation: The evolution of automated teller machines and bank branches in India

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  • Siddharth Natarajan
  • Ishtiaq P. Mahmood
  • Will Mitchell

Abstract

Research Summary Managers at multiple levels of a firm influence resource allocation but most research focuses on senior rather than middle managers. We study involvement of middle managers in decision making, focusing on how rewards and controls shape resource allocation. We argue that higher income growth uncertainty (rewards) and lower monitoring (controls) increase resource allocation most strongly when middle managers are more involved in decisions. We test the arguments for ATM and bank branch allocations in Indian banks from 2011 to 2014. We assess causal mechanisms by comparing more and less favorable conditions for allocation, as well as considering a poststudy exogenous shock. The results suggest that the rewards and controls have different associations with resource allocation depending on the involvement of senior and middle managers. Managerial Summary The study examines how rewards and controls shape resource allocation decisions by middle managers, focusing on rewards arising from uncertainty about employee income and controls based on monitoring. The work suggests that rewards and controls that influence resource allocation by one level of managers may have less effect for another level. Hence, a firm's plans for resource deployment need to include rewards and controls that are relevant for both senior and middle managers.

Suggested Citation

  • Siddharth Natarajan & Ishtiaq P. Mahmood & Will Mitchell, 2019. "Middle management involvement in resource allocation: The evolution of automated teller machines and bank branches in India," Strategic Management Journal, Wiley Blackwell, vol. 40(7), pages 1070-1096, July.
  • Handle: RePEc:bla:stratm:v:40:y:2019:i:7:p:1070-1096
    DOI: 10.1002/smj.3017
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    Cited by:

    1. Wu, Wentao & Lin, Zhilu & Oghazi, Pejvak & Patel, Pankaj C., 2022. "The impact of demonetization on microfinance institutions," Journal of Business Research, Elsevier, vol. 153(C), pages 1-18.
    2. Aziz Ariwibowo & Adi Afiff & Riani Rachmawati & Ratih Kusumastuti, 2024. "The impact of boundary spanning activities and resource orchestration in improving performance of Indonesian state-owned bank branches," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-12, December.
    3. Ho, Hillbun & Kim, Namwoon & Reza, Sadat, 2022. "CSR and CEO pay: Does CEO reputation matter?," Journal of Business Research, Elsevier, vol. 149(C), pages 1034-1049.
    4. Gwendolyn Lee & Janarthanan Nythruva, 2022. "A Mendelian perspective on strategic management: path-dependence and artificial selection in a search for sustainable energy," Journal of Organization Design, Springer;Organizational Design Community, vol. 11(3), pages 95-105, September.
    5. Mukherjee, Debmalya & Kumar, Satish & Mukherjee, Deepraj & Goyal, Kirti, 2022. "Mapping five decades of international business and management research on India: A bibliometric analysis and future directions," Journal of Business Research, Elsevier, vol. 145(C), pages 864-891.
    6. Tianyou Hu & Siddharth Natarajan & Andrew Delios, 2021. "Sister cities, cross-national FDI, and the subnational FDI location decision," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(7), pages 1279-1301, September.
    7. Sohvi Heaton & David Teece & Eugene Agronin, 2023. "Dynamic capabilities and governance: An empirical investigation of financial performance of the higher education sector," Strategic Management Journal, Wiley Blackwell, vol. 44(2), pages 520-548, February.
    8. Fuming Jiang & Li Xian Liu & Jizhong Li, 2023. "From horizontal knowledge sharing to vertical knowledge transfer: The role of boundary-spanning commitment in international joint ventures," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 54(1), pages 182-202, February.

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