Equality and Diversity Policies in the Workplace: Implications for HR Practice

Equality and diversity in the workplace are a sensitive, but serious issue. Fair treatment of employees, regardless of age, gender, race or other characteristics, is the central element of enterprise ethics and effective employee management. This paper examines the effectiveness of equality and diversity policies and initiatives in two UK case study organisations. In-depth interviews were conducted with ethnic minority groups and managers in both organisations. The main findings are that there were two opposite camps on attitudes regarding diversity initiatives and specifically positive action and exclusive training for ethnic minorities and women. Positive action is a very sensitive area to implement which needs careful planning and continuous communication with all staff. The findings presented in this paper suggest important implications for HR practice within organisations which aim to create a diverse organisational environment of fairness and appreciation of its members, rather than excluding some in favour of others. Suitable policies are required to reduce discrimination and ensure appropriate action when incidents occur.